Solutions Activated Insights helps to improve your employee and resident experience -- increasing your bottom line

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Great Place To Work Certification

Great Place To Work Certification to get recognized, recruit more and better talent, and see how you compare to your peers.

Employee engagement

Employee Engagement Surveys

Workforce insights tailored to your people strategy, including custom analytics and pulse surveys with powerful action planning

Resident engagement option 2

Resident Engagement Surveys

Data-driven recommendations using quantitative and qualitative feedback from your residents, clients, and family members to increase satisfaction, referrals, and occupancy.

U.S. News

U.S. News Best Senior Living Recognition

U.S. News & World Report is preparing a Best Senior Living survey to help families choose among top senior living communities.

employee exit_onboarding

Employee: Onboarding & Exit Surveys

Better understand why people join and why people leave so that you can improve your organizational capacity.

Resident Engagement

Resident: Marketing, Move-In & Discharge Surveys

Learn which locations score well with prospects, move-ins and discharges, and what can you do about it!

Frequently Asked Questions (FAQs)

I see that you do both resident surveys and employee surveys. How does surveying take and what help do I get?

When your organization signs up to survey either residents as well as family members and/or employees, you are assigned a Program Manager to help you be successful.

The surveying process is straightforward for both employees as well as customer feedback. You communicate to your staff and/or customers that you are conducting a survey (the ‘why’ is very important here-i.e. to hear everyone’s voices so that you can reward team members as well as improve). Then, you compile and upload a full roster. The survey. It takes two weeks, after which you receive results immediately. Usually, participation is very high if you follow your Program Manager’s recommendations on how best and when to communicate.

I am a senior care home care agency. Can you survey my clients?

At the moment, we only survey employees of home care agencies, including private duty agencies, Medicare-certified home health agencies, therapy, adult day centers, and Program for All-Inclusive Care for the Elderly (PACE) centers.

For resident and family member surveying, we work with a wide range of seniors housing and care providers, including independent living, assisted living, memory care/Alzheimer’s, life plan or continuing care retirement communities (CCRCs), Active adult communities, affordable housing, greenhouses, household senior living model communities, care homes (board and care), and skilled nursing facilities (both long-term care and short-term rehab).

How long does Great Place to Work certification take?

Certification happens within four weeks of the process ending. The certification process consists of completing two steps:

  1. One person or team, usually from human resources, completes the culture brief questionnaire
  2. Your organization service all employees to get feedback with the Trust Index(TM) survey. After that, the certification team punches the numbers and within weeks, if a company meets the certifying threshold, Great Place To Work sends a congratulatory packet of certification materials, including a great place to work at that companies have the license to use for one year to put on their website and in job postings for employees, candidates, and prospective residents to see.

Get Started by Getting Certified