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At the heart of every exceptional senior living community are leaders who turn everyday moments into meaningful experiences. Imagine the difference it would make if every administrator in your team could elevate their skills in communication, leadership, and care. With Activated Insights NAB Training, you can help your team do just that.
For the past 15 years, Home Care Pulse (HCP) has been evolving with the industry to better support long-term and post-acute care providers. We are excited to announce that HCP is now Activated Insights, reflecting our expanded capabilities and commitment to home care, home health, hospice, and senior living markets.
The average senior living provider is spending an average of $210,000 a year in turnover costs—all for hires who last 12 weeks max. That’s a lot of time and money you’re putting towards temporary staff. It’s safe to say that traditional hiring methods in senior care are no longer working and haven’t been for a long time.
Want to hear something scary? Less than half your staff feel completely prepared to perform their job in the field. And here’s an equally frightening fact. Your customers are feeling the effects. Both customers and employees rated training received as one of their lowest satisfaction scores in the latest Activated Insights Benchmarking Report.