Activated Insights Training

Help your team stay compliant, grow their skills, and deliver better care

Activated Insights Training makes it easy to assign online training that meets mandatory requirements and supports your staff at every stage.

online home care training for caregivers, clinicians, and CNAs through Activated Insights

The Original Post-Acute Training Provider

We’ve been helping care teams meet mandatory training requirements since 1998—first as In the Know, now as Activated Insights.

Activated Insights Training

Mandatory Training for Every Care Setting

Get instant access to the courses caregivers, clinicians, and administrators need to stay compliant, audit-ready, and confident in their roles. Clear paths, trusted content, and training that fits into real-world workflows.

We’ve got every setting covered:

training and eLearning platform

Individual care professional? We’ve got you covered, too!

Training Tools That Solve Your Toughest Challenges

Build skills, boost engagement, and meet mandatory requirements with a training platform built to solve real challenges across post-acute care.

Streamline Compliance Training

Easily assign role-based training for onboarding, initial and annual compliance requirements. Stay organized and audit-ready without the hassle.

Train Every Role in One Platform

Support clinicians, CNAs, PCAs, HHAs, and non-clinical staff through one system built for cross-role learning.

Find the Right Course—Fast

An extensive course catalog with 500+ CE and non-CE options makes it easy to meet requirements for every role and care setting.

Get Help When You Need It

Minimize downtime or frustration with access to comprehensive support solutions, available whenever you need assistance.

Personalize with Your Content

Add your employee handbook, internal policies, or site-specific training so your team gets exactly what they need, right alongside their required courses.

Break Language Barriers

Multilingual courses increase equity and understanding with content available in Spanish and Russian languages.

Track Progress in Real Time

Track who’s on pace, who’s falling behind, and who’s finished. All in real time, without messy spreadsheets.

Make Learning Stick

Increase participation with team leaderboards, points, badges, and rewards, encouraging your team to engage with education.

Keep Everyone in Sync

Send reminders, shoutouts, and important updates right from the platform. Keep everyone informed and on track without switching tools.

Earn Recognition for Doing It Right

Strengthen your reputation by meeting training quotas to qualify for nationally recognized awards.

An abstract orange and brown arrow icon inside a rounded square is on the left. The words "MOBILE ACCESS" in purple uppercase letters are to the right of the icon. Find free home health aide training classes near me for convenient learning on-the-go.

Offline Access to Comprehensive Training

Access to training shouldn’t be limited by wi-fi range. With the Activated Insights Training app, you can take your training on the go, even if you’re offline. And when the internet returns, the app automatically syncs back up with your account, so you don’t skip a beat.

See all the bells and whistles in your preferred app store.

App Store Download
Google Play Download
Mobile online caregiver training app

What Users Are Saying

“The best training I’ve seen—and I’ve been a nurse for twenty years.”

A coral-colored circle with white quotation marks in its center, often used to signify specialty caregiver courses.Karen E., Community Home Health of Onaga Kansas

“We made the right choice when we chose this training for our agency.”

A coral-colored circle with white quotation marks in its center, often used to signify specialty caregiver courses.P.W, Assisting Hands

“The best customer service I’ve had in my life.”

A coral-colored circle with white quotation marks in its center, often used to signify specialty caregiver courses.Krishna Sharma, Quality Care Companions

We’ve been getting overwhelmingly positive feedback since we made the change and one thing we like is that Home Care Pulse (now Activated Insights) is always adding new courses and there’s always new features coming out so it’s only getting better.” 

A coral-colored circle with white quotation marks in its center, often used to signify specialty caregiver courses.Brett Ringold, Vice President of A Long Term Companion
Home Care Association of America

Endorsed by the
Home Care Association of America

Our Alzheimer's and Dementia Training is officially recognized by the Alzheimer's Association

Officially Recognized by the
Alzheimer’s Association

Our home care training is officially recognized by the National Association for Home Care & Hospice

Endorsed by the National Association of Home Care & Hospice

Sectors We Serve

“Since we began utilizing Training 20 to 30 care professionals participate instead of the usual 6 to 10. Now the care professionals are beginning to inquire what the next month’s assigned training topic will be. And, they seem to be able to fit the self-paced learning into their busy lifestyles.”

Kelly Assisted Living,

Assisted living facilities (ALFs) we serve include:


Our most popular ALF courses:
  • Caring for Bedbound Clients

  • End-of-Life Care

  • Ethical Dilemmas in Healthcare

  • Grieving With and For Your Clients

  • Maintaining Your Client’s Dignity

  • Oxygen Safety for Care Professionals

  • Talking About Death

  • The Five Domains of Pain

  • Understanding Advance Directives

  • Understanding Hospice

  • Understanding Pastoral Care

  • Understanding Religious Diversity

“We have been using Training for a couple years. The modules are full of great up-to-date information and make in-service time enjoyable and interesting for my staff. Thanks for the great product!”

Latter Days Assisted Living,

Skilled nursing facilities (SNFs) we serve include:


Our most popular skilled nursing courses:
  • Activity for the Elderly

  • Bloodborne Pathogens

  • Caring for Bedbound Clients

  • Caring for Orthopedic Clients

  • Client Safety Tips

  • Cost Efficient Care

  • Handling Complaints

  • Mechanical Lift Use & Safety

  • Oxygen Safety for Care Professionals

  • Perineal & Catheter Care

  • Preventing Pressure Ulcers

  • Preventing Readmissions

  • Taking Care of Your Back

  • Fall Risk Factors

  • Ostomies & Ostomy Care

  • Urinary Tract Infections

  • Using Assistive Devices

“Training has been so good for my HHAs. Their program saves both them and me so much time. And for once everyone is on the same page!”

Lorena S., HighPoint Home Health

Home care agencies we serve include:Three grayscale logos for senior care services. From left to right: AmeriCare (stylized with a caring hand), Visiting Angels (with a tagline "America's Choice in Homecare" and an angel icon), and Always Best Care Senior Services (in elegant script).

Our most popular home care courses:
  • Client-Centered Care

  • Customer Service in Healthcare

  • Dealing With Family Members

  • Helping With Activities of Daily Living

  • Recognizing and Reporting Abnormal Observations

  • Disaster Planning

  • Discover Your Flair for Excellent Client Care

  • Feeding Your Clients

  • Understanding Common Medications

  • Handling Incontinence of the Bowel and Bladder

  • Helping Clients With Mobility

  • Helping Prevent Client Elopement

“Training is the best thing I have come across in a long time. You have no idea how much time this saves me and how much my HHAs have learned from their courses. They really enjoy them and getting their inservice credits each year is now a snap!”

Valerie H., Keokuk County Public Health

Home health agencies we serve include:
Logos of two home care service companies. On the left, the "Assisting Hands Home Care" logo features a hand holding a roof with a house symbol inside. On the right, the "Personal-Touch Home Health Services" logo shows a stylized heart with the company name.

Our most popular home health courses:
  • Client-Centered Care

  • Customer Service in Healthcare

  • Dealing With Family Members

  • Helping With Activities of Daily Living

  • Recognizing and Reporting Abnormal Observations

  • Disaster Planning

  • Discover Your Flair for Excellent Client Care

  • Feeding Your Clients

  • Understanding Common Medications

  • Handling Incontinence of the Bowel and Bladder

  • Helping Clients With Mobility

  • Helping Prevent Client Elopement

“Training modules are well organized and user-friendly. The program saves me a tremendous amount of time and is therefore very cost-effective for my department.”

Hernando Pasco Hospice

Hospice Care Providers we serve include:


Our most popular hospice care courses:
  • Caring for Bedbound Clients

  • End-of-Life Care

  • Ethical Dilemmas in Healthcare

  • Grieving With and For Your Clients

  • Maintaining Your Client’s Dignity

  • Oxygen Safety for Care Professionals

  • Talking About Death

  • The Five Domains of Pain

  • Understanding Advance Directives

  • Understanding Hospice

  • Understanding Pastoral Care

  • Understanding Religious Diversity

A logo with the word "Training" in purple letters. To the left of the text, there are three geometric shapes forming an abstract design in shades of orange and brown, reminiscent of patterns found in customer stories.

Experience Activated Insights Training Before You Buy

Still on the fence? Get a free sample course to see why care professionals love Activated Insights Training.

PLEASE NOTE: This preview is for demonstration purposes only and will not award CE credit or generate a certificate of completion.

Demo a Course

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