Celebrating Excellence: 2025 Customer Experience Awards™
Thursday, January 30th, 2025 @ 2PM EST
Be part of an extraordinary celebration as we honor senior living communities that have delivered exceptional customer experiences in 2025.
Celebrating Excellence in Home Care: 2025 Best of Home Care Awards
Join us as we honor the exceptional caregivers and agencies making a difference in the lives of countless families. This year, Nick Mecham and Jared Freeman, two dynamic voices in home care advocacy, will present the prestigious awards.
Master Food Safety in Senior Living
Wednesday, January 15th, 2025 @ 2PM EST
Are you ready to learn the industry’s most effective marketing strategies for 2025? Dive into exclusive insights from the 2024 Activated Insights Benchmarking Report, covering top trends in customer acquisition, employee engagement, and community influence tailored for the long-term and post-acute care industry.
Audit-Ready: Proven Strategies for Excelling in Surveys and Inspections
Are you ready for the next time a surveyor walks through your door? Whether you're preparing for a federal, state, or accreditation audit, staying ahead of compliance challenges is critical for healthcare administrators. This exclusive webinar, co-hosted by Activated Insights and QAPI plus, combines unmatched expertise to equip you with actionable strategies to ensure your organization is always survey-ready.
The 5 Most Preventable Causes of 90-Day Care Professional Turnover
Did you know that nearly half of care professional turnover happens within the first 90 days? Don’t let early exits disrupt your workforce.
Elevate Your Service Quality: An Overview of Experience Management & Introducing Arrival & Discharge Surveys
Are you ready to elevate the quality of your service? Do you want to deliver exceptional service while enhancing patient and resident satisfaction? This webinar dives into Experience Management (XM)— a modern approach to gathering and leveraging real-time feedback that drives meaningful results.
The 2025 Marketing Edge: Winning Strategies for Long-Term & Post-Acute Care
Are you ready to learn the industry’s most effective marketing strategies for 2025? Dive into exclusive insights from the 2024 Activated Insights Benchmarking Report, covering top trends in customer acquisition, employee engagement, and community influence tailored for the long-term and post-acute care industry.
5 Proven Methods to Reduce New Hire Turnover in Senior Living
Is high turnover among new hires disrupting your senior living facility? This revolving door of recruitment and retention not only impacts your budget—costing thousands to replace each employee—but also compromises resident care, strains your existing team, and erodes your workplace culture.
The State of Recruitment & Retention in Home-Based Care
Activated Insights (formerly HCP) has released its 2024 Benchmarking Report. To celebrate its milestone 15th edition, we’re rolling out a series of webinars exploring the key findings, trends, threats, and opportunities from each section.
Nursing Perspectives: Advancing Physical, Mental, Spiritual, and Social Wellness in Health Care
Join us for a transformative webinar hosted by members of our Clinical Team here at Activated Insights that will explore the four pillars of wellness — Physical, Mental, Spiritual, and Social — and how they intersect to create a healthier, more balanced life for those in care.