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Patient Centered Care

Quality Improvement

Caregiver

This course provides care professionals with a review of the importance of quality improvement (QI) to healthcare organizations. The course defines quality, outlines the four basic steps of a QI program, and discusses the benefits of QI to the organization, the employees, and the clients. Learners will also review how to measure quality and understand why making QI changes in the workplace is so vital.
Objectives:
  • Define quality, especially as it applies to client care.
  • Explain why quality improvement is an important function at every healthcare organization.
  • Describe the four basic steps of the QI process.
  • Discuss at least six benefits of a quality improvement program.
  • Explain three tips that can make accepting change easier.
A woman with shoulder-length hair and hoop earrings holds a marker. The image has an overlay of a hand-drawn marker and shirt in purple. The background is blurred with indistinct shapes and colors.

   English

   Audio Included

    Instructor-Led PDF Available

   CE Credit Hours: 1 Hour

   Length: 1 Hour

Quality Improvement

A woman with shoulder-length hair and hoop earrings holds a marker. The image has an overlay of a hand-drawn marker and shirt in purple. The background is blurred with indistinct shapes and colors.

   English

   Audio Included

    Instructor-Led PDF Available

   CE Credit Hours: 1 Hour

   Length: 1 Hour

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Get Unlimited Access to the Entire Activated Insights Training Course Library
Talk with one of our program experts to learn how you can provide your care staff with valuable online training at their fingertips.