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Communication

Communications

Being Assertive

Caregiver

This course includes information for caregivers about passive, aggressive, and assertive communication. It emphasizes the importance of assertive communication with difficult people and reminds caregivers of the rights and responsibilities associated with assertive communication.

Discuss the difference between passive, aggressive, and assertive behavior.
Name at least three ways to communicate assertively.
Explain how assertiveness benefits you, your clients, and your coworkers.
Demonstrate assertiveness in your daily work.

A confident woman with folded arms stands in the foreground, facing the camera with a slight smile. Two colleagues, one male and one female, are seen discussing something in the blurred background. The atmosphere suggests a business or office setting.

   English

   Audio Included

   CE Credit Hours: 1 Hour

   Length: 1 Hour

Being Assertive

A confident woman with folded arms stands in the foreground, facing the camera with a slight smile. Two colleagues, one male and one female, are seen discussing something in the blurred background. The atmosphere suggests a business or office setting.

   English

   Audio Included

   CE Credit Hours: 1 Hour

   Length: 1 Hour

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Get Unlimited Access to the Entire Activated Insights Training Course Library
Talk with one of our program experts to learn how you can provide your care staff with valuable online training at their fingertips.