A Guide to Empathy at Work

Empathy—the ability to understand and share other people’s emotions—is critical in the workplace. In this course, you’ll first learn what empathy is and why it’s an essential business skill. Then, you’ll uncover how to communicate with empathy and overcome roadblocks. Finally, you’ll work on strategies to help you build empathy.

Learn what empathy is and why it’s an essential business skill.
Uncover how to communicate with empathy and overcome roadblocks.
Work on strategies to help you build empathy.

A woman with a smile is seated and extending her hand in a greeting or supportive gesture toward a person with their back to the camera. A man is sitting beside her, and they are in a well-lit room with arched windows and exposed brick walls.

   English

   Audio Included

   Length: 0.5 Hours

A Guide to Empathy at Work

A woman with a smile is seated and extending her hand in a greeting or supportive gesture toward a person with their back to the camera. A man is sitting beside her, and they are in a well-lit room with arched windows and exposed brick walls.

   English

   Audio Included

   CE Credit Hours:

   Length: 0.5 Hours

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Get Unlimited Access to the Entire Activated Insights Training Course Library
Talk with one of our program experts to learn how you can provide your care staff with valuable online training at their fingertips.