// Function to get URL parameter function getUrlParameter(name) { name = name.replace(/[\[\]]/g, '\\$&'); const url = window.location.href; const regex = new RegExp('[?&]' + name + '(=([^&#]*)|&|#|$)'); const results = regex.exec(url); if (!results) return null; if (!results[2]) return ''; return decodeURIComponent(results[2].replace(/\+/g, ' ')); } // Function to close the pop-up function closePopup() { document.getElementById('popup').style.display = 'none'; document.getElementById('overlay').style.display = 'none'; } // Function to display the pop-up function displayPopup(message) { const overlayElement = document.createElement('div'); overlayElement.id = 'overlay'; overlayElement.style.display = 'block'; overlayElement.style.position = 'fixed'; overlayElement.style.top = '0'; overlayElement.style.left = '0'; overlayElement.style.width = '100%'; overlayElement.style.height = '100%'; overlayElement.style.backgroundColor = 'rgba(0, 0, 0, 0.5)'; overlayElement.style.zIndex = '999'; const popupElement = document.createElement('div'); popupElement.id = 'popup'; popupElement.style.display = 'block'; popupElement.style.position = 'fixed'; popupElement.style.top = '50%'; popupElement.style.left = '50%'; popupElement.style.transform = 'translate(-50%, -50%)'; popupElement.style.padding = '20px'; popupElement.style.backgroundColor = '#fff'; popupElement.style.boxShadow = '0 0 10px rgba(0, 0, 0, 0.5)'; popupElement.style.zIndex = '1000'; popupElement.style.borderRadius = '15px'; popupElement.style.width = '90%'; // Default width for mobile // Set max-width for larger screens popupElement.style.maxWidth = '500px'; const messageParagraph = document.createElement('p'); messageParagraph.innerHTML = message; const closeButton = document.createElement('button'); closeButton.textContent = 'Close'; closeButton.style.marginTop = '10px'; closeButton.onclick = closePopup; popupElement.appendChild(messageParagraph); popupElement.appendChild(closeButton); document.body.appendChild(overlayElement); document.body.appendChild(popupElement); } document.addEventListener('DOMContentLoaded', function () { console.log("Script Loaded"); const referrer = document.referrer; const referrerParam = getUrlParameter('referrer'); console.log("Referrer:", referrer); console.log("Referrer Param:", referrerParam); const referrerPatterns = [ /homecarepulse\.com/, /pinnacleqi\.com/, /retainyouremployees\.com/ ]; const isReferrerMatch = referrerPatterns.some(pattern => { const match = pattern.test(referrer) || (referrerParam && pattern.test(referrerParam)); console.log("Checking pattern:", pattern, "against referrer:", referrer, "or referrerParam:", referrerParam, "-> Match:", match); return match; }); console.log("Is Referrer Match:", isReferrerMatch); if (isReferrerMatch) { console.log("Displaying Pop-up"); const message = ` Welcome to Activated Insights.
Home Care Pulse, Pinnacle Quality Insight, and Pre-Intent are now united under one brand and one name.

Discover how Activated Insights will continue to help you make the most of every care experience, across the entire continuum of care.

Current users: Log in with your existing username and password at activatedinsights.com. `; displayPopup(message); } });
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5/14: Why Negative Feedback is a Gift—How to Start Learning From Your Caregivers & Clients

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  • How We Help
    • RecruitOutreach tools to discover and hire top talent.
          • RECRUIT

          • Discover Recruit

            Activated Insights Recruit enables you to automate outreach and engagement in your hiring process allowing senior living and home-based care providers to connect, qualify, and interview top caregivers faster than humanly possible.

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            Activated Insights Retain is the ultimate offering for reducing employee turnover rates in home-based care and senior living, especially during the first 100 days when the risk is at its peak.

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        • Featured Resources

          • Image of a woman with shoulder-length hair, wearing a dark blazer and smiling at the camera. The background is a teal color, and the text reads "Lindsay Schwartz." Logos for "WQI" and an asterisk-like symbol are also present, highlighting her role in the evolution of training.
            Ep.11: How the Social Determinants of Health Can Help Post-Acute Care Businesses Overcome Workforce Shortages
          • Webinar banner titled "Why Negative Feedback is a Gift—How to Start Learning From Your Caregivers & Clients," featuring Barbara Karnes alongside Chris Trempe and Wendy St. Hilaire. Scheduled for May 14, with a sad face icon and illustrated accents.
            Why Negative Feedback is a Gift—How to Start Learning From Your Caregivers & Clients
          • Illustration of a woman with long hair and glasses, wearing an orange blouse, looking at a tablet. Set against a dark purple background, she might be reading online reviews or researching advocate home care options.
            15 Ways Online Reviews Boost Sales & Marketing in Home-Based Care
  • How We Help
    • RecruitOutreach tools to discover and hire top talent.
    • TrainingTop-rated training to enhance care teams.
      • Discover Training
      • Training for Assisted Living
      • Training for Home Care
      • Training for Home Health
      • Training for Hospice
      • Training for Independent Living
      • Training for Skilled Nursing Facilities
      • NAB Training
      • Course Catalog
      • State Compliance
      • Specialty Learning Paths
      • Instructor-Led Training Modules
      • Barbara Karnes Series
    • RetainBoost engagement and reduce turnover.
    • Experience ManagementDetailed metrics and insights about your business.
      • Discover Experience Management
      • Client Experience
      • Patient Experience
      • Resident Experience
      • Employee Experience
      • CAHPS®
      • CoreQ
    • RecognitionAwards, distinctions, and reviews to drive growth.
      • Discover Recognition
      • Reputation Management
      • Great Place To Work
      • U.S. News Best Senior Living
      • Best of Home Care Awards
      • Customer Experience Awards
  • Who We Help
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Request a Live Demo
  • An elderly person with short gray hair holds their hand to their head, appearing thoughtful or concerned. They are wearing a ring and earring. The background is softly blurred.

    Caregiver

    Caregiver

    Understanding Depression

    Understanding Depression

    This course gives caregivers an overview of the main types and symptoms of depression.

    This course gives caregivers an overview of the main types and symptoms of depression.

    Disease Specific

    Disease Specific

    Course Details

    Audio IncludedAudio Included

  • A close-up of an elderly person's eye, showing detailed wrinkles around the eye and fine lines on the skin. The eye is blue with a clear reflection. There is a white geometric logo in the bottom right corner of the image.

    Caregiver

    Caregiver

    Understanding Eye Disorders

    Understanding Eye Disorders

    This caregiver course provides a simple overview of the anatomy and physiology of the eye.

    This caregiver course provides a simple overview of the anatomy and physiology of the eye.

    Disease Specific

    Disease Specific

    Course Details

    No Audio IncludedAudio Included

       

    A nurse in blue scrubs sits on a couch holding a clipboard and shows a document to an elderly woman wearing glasses, who smiles and holds a cup and saucer. The atmosphere is warm and friendly, indicating a positive interaction.

    Caregiver

    Caregiver

    The Caregiver-Nurse Relationship

    The Caregiver-Nurse Relationship

    This course provides caregivers with insight into the relationship between nurses and CNAs.

    This course provides caregivers with insight into the relationship between nurses and CNAs.

    Professional Development

    Professional Development

    Course Details

    Audio IncludedAudio Included

  • A young woman, possibly a caregiver, sits on a sofa and speaks with an elderly woman who is smiling and wearing a green shirt and floral skirt. They are engaged in a warm, friendly conversation in a well-lit living room.

    Caregiver

    Caregiver

    Understanding Healthcare Financing – Interactive PDF

    Understanding Healthcare Financing – Interactive PDF

    This inservice provides insight into the relationship between client care, documentation, reimbursement, and the impact of fraud on health care in this country.

    This inservice provides insight into the relationship between client care, documentation, reimbursement, and the impact of fraud on health care in this country.

    Documentation & Regulatory Practices

    Documentation & Regulatory Practices

    Course Details

    No Audio IncludedAudio Included

       

    Close-up of a person breaking a cigarette in half, symbolizing quitting smoking. The background shows a blue tie and part of a white dress shirt, suggesting a professional setting. The image signifies a commitment to ending smoking habits.

    Caregiver

    Caregiver

    The Effects of Smoking – Interactive PDF

    The Effects of Smoking – Interactive PDF

    This inservice discusses the negative effects of smoking on the body - from mild side-effects to smoking-related diseases.

    This inservice discusses the negative effects of smoking on the body - from mild side-effects to smoking-related diseases.

    Patient Centered Care

    Patient Centered Care

    Course Details

    No Audio IncludedAudio Included

       

    A person holding a pen is in front of a laptop screen displaying a checklist with red checkmarks. There is natural light coming through windows in the background. On the bottom right corner of the image, there is a white angled arrow logo on a purple background.

    Caregiver

    Caregiver

    The Survey Process

    The Survey Process

    The course provides tips for giving high-quality care all year long, whether or not a surveyor is expected!

    The course provides tips for giving high-quality care all year long, whether or not a surveyor is expected!

    Documentation & Regulatory Practices

    Documentation & Regulatory Practices

    Course Details

    No Audio IncludedAudio Included

       

    A person wearing a striped shirt and jeans is fastening a seatbelt in a car. One hand is holding the seatbelt buckle while the other is pressing the button on the seatbelt latch to secure it. A white arrow logo is in the bottom right corner.

    Caregiver

    Caregiver

    Transportation Safety

    Transportation Safety

    Provides an overview of best practices in transportation safety.

    Provides an overview of best practices in transportation safety.

    Activities of Daily Living

    Activities of Daily Living

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • An elderly man with white hair, wearing a green and blue plaid shirt, looks down thoughtfully while placing his hands on his face. He sits at a table cluttered with various medication bottles and pills.

    Caregiver

    Caregiver

    Over-the-Counter Medications

    Over-the-Counter Medications

    This lesson provides caregivers with an overview of OTC medications.

    This lesson provides caregivers with an overview of OTC medications.

    Medications

    Medications

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A healthcare worker assists an elderly woman by ensuring she wears her oxygen mask properly. Both are in a well-lit environment with blinds in the background. The healthcare worker appears attentive and gentle.

    Caregiver

    Caregiver

    Oxygen Safety for Care Professionals

    Oxygen Safety for Care Professionals

    Caregivers will review the most common types of oxygen containers and methods of administration.

    Caregivers will review the most common types of oxygen containers and methods of administration.

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A person wearing protective medical gear, including a blue gown, green gloves, a face mask, and transparent safety goggles, adjusting the goggles with both hands. The background is plain, and a white arrow logo is visible in the corner of the image.

    Caregiver

    Caregiver

    Personal Safety in the Workplace

    Personal Safety in the Workplace

    This course serves as a review of the most common workplace hazards and provides caregivers with tips and tricks to reduce their risk of injury.

    This course serves as a review of the most common workplace hazards and provides caregivers with tips and tricks to reduce their risk of injury.

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A person with long hair sits with their arms wrapped around their knees, showing only their forearms and hands. They wear dark clothing, and the background is dimly lit. A small white, angular logo is visible in the bottom right corner.

    Caregiver

    Caregiver

    Post-Traumatic Stress Disorder (PTSD) – Interactive PDF

    Post-Traumatic Stress Disorder (PTSD) – Interactive PDF

    A review of Post-Traumatic Stress Disorder���including what causes it, how it's treated, and how to help someone who is suff

    A review of Post-Traumatic Stress Disorder���including what causes it, how it's treated, and how to help someone who is suff

    Disease Specific

    Disease Specific

    Course Details

    No Audio IncludedAudio Included

       

    A woman in a white uniform is smiling and clenching her fists in a celebratory gesture. She stands against a light blue background. A small white logo featuring an arrow is placed in the bottom right corner of the image.

    Caregiver

    Caregiver

    Preventing Employee Falls in the Healthcare Workplace

    Preventing Employee Falls in the Healthcare Workplace

    This inservice provides an extensive review of how to prevent workplace falls���whether your caregivers work in a hospital, a long-term care facility, or in client

    This inservice provides an extensive review of how to prevent workplace falls���whether your caregivers work in a hospital, a long-term care facility, or in client

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

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