Leadership

This course discusses your role in securing equipment and devices, the vulnerabilities associated with equipment and devices that may be present in your workplace, and consequences of cyberattacks on connected medical devices and loss or theft of equipment are addressed.

Risk Management

Leadership

This course describes the tactic of social engineering when used in cyberattacks and defines types of these attacks, including phishing, smishing, and baiting.

Risk Management

Leadership

This course discusses ransomware, its potential effects on organizations, and what YOU can do to minimize the risk of ransomware attacks.  

Risk Management

Leadership

This course defines insider threats and provides examples of both accidental and intentional incidents.

Risk Management

Caregiver

This course provides important information about the communication needs of clients with Alzheimer's disease (AD) or other dementias.

Disease Specific

Caregiver

This module addresses the adjustment period faced by clients when they move to a new environment.

Communication

Caregiver

This course includes information for caregivers about passive, aggressive, and assertive communication.

Communication

Clinician

This course offers a fresh perspective on how to effectively communicate as a home health professional.

Communication

Caregiver

This module provides caregivers with an overview of handling complaints, whether they be from clients, family members, coworkers, or supervisors.

Communication

Caregiver

This module provides caregivers with a review of bullying in the healthcare environment, including what it is, who is doing it, and what they can do to make it

Communication

Caregiver

This important topic deals with the most common special communication needs, including problems from sensory issues, stroke, dementia, and language differences.

Communication

Leadership

As a customer service representative, you naturally know a lot about your company and its offerings.

Professional Development