// Function to get URL parameter function getUrlParameter(name) { name = name.replace(/[\[\]]/g, '\\$&'); const url = window.location.href; const regex = new RegExp('[?&]' + name + '(=([^&#]*)|&|#|$)'); const results = regex.exec(url); if (!results) return null; if (!results[2]) return ''; return decodeURIComponent(results[2].replace(/\+/g, ' ')); } // Function to close the pop-up function closePopup() { document.getElementById('popup').style.display = 'none'; document.getElementById('overlay').style.display = 'none'; } // Function to display the pop-up function displayPopup(message) { const overlayElement = document.createElement('div'); overlayElement.id = 'overlay'; overlayElement.style.display = 'block'; overlayElement.style.position = 'fixed'; overlayElement.style.top = '0'; overlayElement.style.left = '0'; overlayElement.style.width = '100%'; overlayElement.style.height = '100%'; overlayElement.style.backgroundColor = 'rgba(0, 0, 0, 0.5)'; overlayElement.style.zIndex = '999'; const popupElement = document.createElement('div'); popupElement.id = 'popup'; popupElement.style.display = 'block'; popupElement.style.position = 'fixed'; popupElement.style.top = '50%'; popupElement.style.left = '50%'; popupElement.style.transform = 'translate(-50%, -50%)'; popupElement.style.padding = '20px'; popupElement.style.backgroundColor = '#fff'; popupElement.style.boxShadow = '0 0 10px rgba(0, 0, 0, 0.5)'; popupElement.style.zIndex = '1000'; popupElement.style.borderRadius = '15px'; popupElement.style.width = '90%'; // Default width for mobile // Set max-width for larger screens popupElement.style.maxWidth = '500px'; const messageParagraph = document.createElement('p'); messageParagraph.innerHTML = message; const closeButton = document.createElement('button'); closeButton.textContent = 'Close'; closeButton.style.marginTop = '10px'; closeButton.onclick = closePopup; popupElement.appendChild(messageParagraph); popupElement.appendChild(closeButton); document.body.appendChild(overlayElement); document.body.appendChild(popupElement); } document.addEventListener('DOMContentLoaded', function () { console.log("Script Loaded"); const referrer = document.referrer; const referrerParam = getUrlParameter('referrer'); console.log("Referrer:", referrer); console.log("Referrer Param:", referrerParam); const referrerPatterns = [ /homecarepulse\.com/, /pinnacleqi\.com/, /retainyouremployees\.com/ ]; const isReferrerMatch = referrerPatterns.some(pattern => { const match = pattern.test(referrer) || (referrerParam && pattern.test(referrerParam)); console.log("Checking pattern:", pattern, "against referrer:", referrer, "or referrerParam:", referrerParam, "-> Match:", match); return match; }); console.log("Is Referrer Match:", isReferrerMatch); if (isReferrerMatch) { console.log("Displaying Pop-up"); const message = ` Welcome to Activated Insights.
Home Care Pulse, Pinnacle Quality Insight, and Pre-Intent are now united under one brand and one name.

Discover how Activated Insights will continue to help you make the most of every care experience, across the entire continuum of care.

Current users: Log in with your existing username and password at activatedinsights.com. `; displayPopup(message); } });
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5/14: Why Negative Feedback is a Gift—How to Start Learning From Your Caregivers & Clients

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            Activated Insights Recruit enables you to automate outreach and engagement in your hiring process allowing senior living and home-based care providers to connect, qualify, and interview top caregivers faster than humanly possible.

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            Activated Insights Retain is the ultimate offering for reducing employee turnover rates in home-based care and senior living, especially during the first 100 days when the risk is at its peak.

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          • A professional headshot of a person with short hair pulled back. They are smiling and wearing a white shirt and dark blazer. The background is teal, and the text reads "Michelle Lisk." Below is the SYNERGY HomeCare logo and an asterisk symbol.
            Ep.19: Keeping Your Care Staff: Simple Strategies to Retain Care Staff for 5+ Years
          • Webinar promo: "Nursing Perspectives: How to Prepare for the Alzheimer’s and Related Dementias Surge" on May 29. Features insights for senior living professionals, with a photo of two smiling nurses and headshots of six presenters.
            Nursing Perspectives: How to Prepare for the Alzheimer’s and Related Dementias Surge 
          • Three people sit at a round table. Two women, smiling, shake hands with a man. The image features drawn outlines and abstract shapes on a teal background, highlighting collaboration in advocate home care and post-acute care agency management software.
            Investing in Your Team’s Growth Brings Lasting Retention Results
  • How We Help
    • RecruitOutreach tools to discover and hire top talent.
    • TrainingTop-rated training to enhance care teams.
      • Discover Training
      • Training for Assisted Living
      • Training for Home Care
      • Training for Home Health
      • Training for Hospice
      • Training for Independent Living
      • Training for Skilled Nursing Facilities
      • NAB Training
      • Course Catalog
      • State Compliance
      • Specialty Learning Paths
      • Instructor-Led Training Modules
      • Barbara Karnes Series
    • RetainBoost engagement and reduce turnover.
    • Experience ManagementDetailed metrics and insights about your business.
      • Discover Experience Management
      • Client Experience
      • Patient Experience
      • Resident Experience
      • Employee Experience
      • CAHPS®
      • CoreQ
    • RecognitionAwards, distinctions, and reviews to drive growth.
      • Discover Recognition
      • Reputation Management
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      • U.S. News Best Senior Living
      • Best of Home Care Awards
      • Customer Experience Awards
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Request a Live Demo
  • An elderly man with gray hair and a beard is sitting and clutching his chest with his right hand, appearing to be in discomfort. He is wearing a light blue polo shirt. A geometric logo is visible in the bottom right corner.

    Caregiver

    Caregiver

    Calling 911

    Calling 911

    This course covers the procedures associated with dialing 911.

    This course covers the procedures associated with dialing 911.

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

  • Illustration of a woman in a blue uniform, standing in profile in a hallway. She is looking down, with her hair tied back. The image has a gradient shadow effect in the foreground.

    Clinician

    Clinician

    Sexual Harassment for Supervisors

    Sexual Harassment for Supervisors

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

  • Person installing a battery in a smoke detector on the ceiling, with the top right portion of the image featuring an overlapping, partially transparent cartoon man performing the same task.

    Clinician

    Clinician

    Fire Safety

    Fire Safety

    This course teaches clinicians in any post-acute healthcare setting about the principles of fire prevention, including how to respond appropriately to actual fires. Realistic scenarios in home and facility settings will practically teach clinicians how to promote fire safety among peers and patients.

    This course teaches clinicians in any post-acute healthcare setting about the principles of fire prevention, including how to respond appropriately to actual fires. Realistic scenarios in home and facility settings will practically teach clinicians how to promote fire safety among peers and patients.

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

  • Two healthcare workers dressed in green and orange scrubs assist an elderly man lying in a hospital bed. The woman in orange adjusts the man's bedclothes while the man in green holds a tissue. Medical equipment is visible in the background.

    Caregiver

    Caregiver

    Understanding Restraints & Alternatives

    Understanding Restraints & Alternatives

    This course offers care professionals information about restraints, both physical and chemical, and seclusion.

    This course offers care professionals information about restraints, both physical and chemical, and seclusion.

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • An elderly couple walks hand-in-hand down a snowy sidewalk. The woman wears a tan coat and plaid scarf, while the man wears a dark hooded parka. They smile and enjoy the winter day, with bare trees and parked cars in the background.

    Caregiver

    Caregiver

    Winter Safety Tips

    Winter Safety Tips

    Caregivers who visit clients during cold winter months will get an overview of winter weather terms, hypothermia and frostbite dangers, and tips for driving safely during winter weather.

    Caregivers who visit clients during cold winter months will get an overview of winter weather terms, hypothermia and frostbite dangers, and tips for driving safely during winter weather.

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

       

    A healthcare worker assists an elderly woman by ensuring she wears her oxygen mask properly. Both are in a well-lit environment with blinds in the background. The healthcare worker appears attentive and gentle.

    Caregiver

    Caregiver

    Oxygen Safety for Care Professionals

    Oxygen Safety for Care Professionals

    Caregivers will review the most common types of oxygen containers and methods of administration.

    Caregivers will review the most common types of oxygen containers and methods of administration.

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A person wearing protective medical gear, including a blue gown, green gloves, a face mask, and transparent safety goggles, adjusting the goggles with both hands. The background is plain, and a white arrow logo is visible in the corner of the image.

    Caregiver

    Caregiver

    Personal Safety in the Workplace

    Personal Safety in the Workplace

    This course serves as a review of the most common workplace hazards and provides caregivers with tips and tricks to reduce their risk of injury.

    This course serves as a review of the most common workplace hazards and provides caregivers with tips and tricks to reduce their risk of injury.

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A woman in a white uniform is smiling and clenching her fists in a celebratory gesture. She stands against a light blue background. A small white logo featuring an arrow is placed in the bottom right corner of the image.

    Caregiver

    Caregiver

    Preventing Employee Falls in the Healthcare Workplace

    Preventing Employee Falls in the Healthcare Workplace

    This inservice provides an extensive review of how to prevent workplace falls���whether your caregivers work in a hospital, a long-term care facility, or in client

    This inservice provides an extensive review of how to prevent workplace falls���whether your caregivers work in a hospital, a long-term care facility, or in client

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A medical professional in blue scrubs and white shoes sits on the floor against a glass wall, reviewing an X-ray. She appears focused, with a stethoscope around her neck. The background includes modern architecture with wooden and concrete elements.

    Caregiver

    Caregiver

    Preventing Medical Errors

    Preventing Medical Errors

    This course includes information on types of medical errors, the factors that contribute to mistakes, and how caregivers can take an active role in reducing medical errors on the job, especially with pressure injuries, falls, wandering clients, and healthcare-acquired infections.

    This course includes information on types of medical errors, the factors that contribute to mistakes, and how caregivers can take an active role in reducing medical errors on the job, especially with pressure injuries, falls, wandering clients, and healthcare-acquired infections.

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

  • A young woman leans over and smiles at an elderly woman in a wheelchair, outside under a blooming cherry blossom tree. The elderly woman is smiling back, and the background is filled with soft-focus pink flowers and green foliage.

    Caregiver

    Caregiver

    Summer Safety Tips

    Summer Safety Tips

    This inservice gives an overview of heat-related illnesses and provides information on summer weather terminology.

    This inservice gives an overview of heat-related illnesses and provides information on summer weather terminology.

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

       

    Two medical professionals assist a patient in a wheelchair using a patient lift. The scene takes place in a hospital room equipped with medical devices, a clock, and a curtain. The patient is partially obscured by the lift's sling.

    Caregiver

    Caregiver

    Mechanical Lift Use & Safety

    Mechanical Lift Use & Safety

    This course reviews proper body mechanics and explains why they aren't enough to prevent back injuries.

    This course reviews proper body mechanics and explains why they aren't enough to prevent back injuries.

    Safety

    Safety

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A scientist in full protective gear including a hooded suit, face mask, and safety goggles is holding up a test tube in a laboratory setting. There is lab equipment, including a microscope, visible on the table in front of them.

    Caregiver

    Caregiver

    Chemical Hazards in the Workplace – Interactive PDF

    Chemical Hazards in the Workplace – Interactive PDF

    This course provides caregivers with an overview of the chemical hazard Right to Know Law and the Globally Harmonized System for hazard communication.

    This course provides caregivers with an overview of the chemical hazard Right to Know Law and the Globally Harmonized System for hazard communication.

    Safety

    Safety

    Course Details

    No Audio IncludedAudio Included

        Instructor-Led PDF Available

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