// Function to get URL parameter function getUrlParameter(name) { name = name.replace(/[\[\]]/g, '\\$&'); const url = window.location.href; const regex = new RegExp('[?&]' + name + '(=([^&#]*)|&|#|$)'); const results = regex.exec(url); if (!results) return null; if (!results[2]) return ''; return decodeURIComponent(results[2].replace(/\+/g, ' ')); } // Function to close the pop-up function closePopup() { document.getElementById('popup').style.display = 'none'; document.getElementById('overlay').style.display = 'none'; } // Function to display the pop-up function displayPopup(message) { const overlayElement = document.createElement('div'); overlayElement.id = 'overlay'; overlayElement.style.display = 'block'; overlayElement.style.position = 'fixed'; overlayElement.style.top = '0'; overlayElement.style.left = '0'; overlayElement.style.width = '100%'; overlayElement.style.height = '100%'; overlayElement.style.backgroundColor = 'rgba(0, 0, 0, 0.5)'; overlayElement.style.zIndex = '999'; const popupElement = document.createElement('div'); popupElement.id = 'popup'; popupElement.style.display = 'block'; popupElement.style.position = 'fixed'; popupElement.style.top = '50%'; popupElement.style.left = '50%'; popupElement.style.transform = 'translate(-50%, -50%)'; popupElement.style.padding = '20px'; popupElement.style.backgroundColor = '#fff'; popupElement.style.boxShadow = '0 0 10px rgba(0, 0, 0, 0.5)'; popupElement.style.zIndex = '1000'; popupElement.style.borderRadius = '15px'; popupElement.style.width = '90%'; // Default width for mobile // Set max-width for larger screens popupElement.style.maxWidth = '500px'; const messageParagraph = document.createElement('p'); messageParagraph.innerHTML = message; const closeButton = document.createElement('button'); closeButton.textContent = 'Close'; closeButton.style.marginTop = '10px'; closeButton.onclick = closePopup; popupElement.appendChild(messageParagraph); popupElement.appendChild(closeButton); document.body.appendChild(overlayElement); document.body.appendChild(popupElement); } document.addEventListener('DOMContentLoaded', function () { console.log("Script Loaded"); const referrer = document.referrer; const referrerParam = getUrlParameter('referrer'); console.log("Referrer:", referrer); console.log("Referrer Param:", referrerParam); const referrerPatterns = [ /homecarepulse\.com/, /pinnacleqi\.com/, /retainyouremployees\.com/ ]; const isReferrerMatch = referrerPatterns.some(pattern => { const match = pattern.test(referrer) || (referrerParam && pattern.test(referrerParam)); console.log("Checking pattern:", pattern, "against referrer:", referrer, "or referrerParam:", referrerParam, "-> Match:", match); return match; }); console.log("Is Referrer Match:", isReferrerMatch); if (isReferrerMatch) { console.log("Displaying Pop-up"); const message = ` Welcome to Activated Insights.
Home Care Pulse, Pinnacle Quality Insight, and Pre-Intent are now united under one brand and one name.

Discover how Activated Insights will continue to help you make the most of every care experience, across the entire continuum of care.

Current users: Log in with your existing username and password at activatedinsights.com. `; displayPopup(message); } });
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5/14: Why Negative Feedback is a Gift—How to Start Learning From Your Caregivers & Clients

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          • Discover Recruit

            Activated Insights Recruit enables you to automate outreach and engagement in your hiring process allowing senior living and home-based care providers to connect, qualify, and interview top caregivers faster than humanly possible.

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            Activated Insights Retain is the ultimate offering for reducing employee turnover rates in home-based care and senior living, especially during the first 100 days when the risk is at its peak.

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          • A smiling woman with short, curly white hair and glasses is centered on the left side of the image. The background is teal, and the text "Barbara Karnes" is written in bold white letters on the right side, showcasing her role in the evolution of training.
            Ep.18: BK Books with Barbara Karnes: Why Approaching Hospice Holistically is Necessary to the Success of the Care Continuum
          • Webinar banner: "Compliance Made Easy: Meeting 2025 Requirements While Strengthening Clinician and Caregiver Connections," May 29. Photos of two presenters, Linda Leekley and Josh Kondik, and two clinicians talking with a patient.
            Compliance Made Easy: Meeting 2025 Requirements While Strengthening Clinician and Caregiver Connections
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            The Challenges of Technology in Post-Acute Care: Managing Data, Compliance, and Changing Business Goals
  • How We Help
    • RecruitOutreach tools to discover and hire top talent.
    • TrainingTop-rated training to enhance care teams.
      • Discover Training
      • Training for Assisted Living
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      • Training for Home Health
      • Training for Hospice
      • Training for Independent Living
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      • NAB Training
      • Course Catalog
      • State Compliance
      • Specialty Learning Paths
      • Instructor-Led Training Modules
      • Barbara Karnes Series
    • RetainBoost engagement and reduce turnover.
    • Experience ManagementDetailed metrics and insights about your business.
      • Discover Experience Management
      • Client Experience
      • Patient Experience
      • Resident Experience
      • Employee Experience
      • CAHPS®
      • CoreQ
    • RecognitionAwards, distinctions, and reviews to drive growth.
      • Discover Recognition
      • Reputation Management
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      • U.S. News Best Senior Living
      • Best of Home Care Awards
      • Customer Experience Awards
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Request a Live Demo
  • A woman with shoulder-length hair and hoop earrings holds a marker. The image has an overlay of a hand-drawn marker and shirt in purple. The background is blurred with indistinct shapes and colors.

    Caregiver

    Caregiver

    Quality Improvement

    Quality Improvement

    This inservice provides caregivers with a review of the importance of quality improvement to healthcare organizations.

    This inservice provides caregivers with a review of the importance of quality improvement to healthcare organizations.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • An older man with glasses rests in a hospital bed, covered by a white blanket with a wristband on his right wrist. He appears to be sleeping or resting, wearing a hospital gown, with medical equipment visible in the background.

    Caregiver

    Caregiver

    Reducing & Preventing Readmissions to the Hospital

    Reducing & Preventing Readmissions to the Hospital

    This course helps caregivers understand their role in the hospital discharge process.

    This course helps caregivers understand their role in the hospital discharge process.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A smiling female doctor with a stethoscope around her neck is talking to a seated woman wearing glasses. They are engaged in a conversation across a table in what appears to be a medical office. The doctor has a notepad and pen in her hands.

    Caregiver

    Caregiver

    The Care Planning Process

    The Care Planning Process

    An overview of the care planning process, including the purpose of a care plan, the "anatomy" of a care plan and how the nursing process relates to the care plan process.

    An overview of the care planning process, including the purpose of a care plan, the "anatomy" of a care plan and how the nursing process relates to the care plan process.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

  • A person with light-toned skin, wearing a wristwatch, is wrapping a bandage around their ankle. They have on white athletic shoes and socks. The background is white, and part of a patterned sleeve is visible. There is also a logo in the bottom right corner.

    Caregiver

    Caregiver

    How Wounds Heal & How You Can Help

    How Wounds Heal & How You Can Help

    This course covers basic wound pathophysiology and the healing process for different types of wounds.

    This course covers basic wound pathophysiology and the healing process for different types of wounds.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • An elderly man with a mustache and gray hair wearing a blue sweater is smiling at the camera, while an elderly woman with white hair is behind him, smiling joyfully with her hands on his shoulders. A small, white, abstract logo is in the bottom right corner.

    Caregiver

    Caregiver

    Intimacy in the Elderly

    Intimacy in the Elderly

    A review for caregivers all about the different types of intimacy, health benefits associated with intimate relationships, and more.

    A review for caregivers all about the different types of intimacy, health benefits associated with intimate relationships, and more.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

       

    Two elderly people, one man and one woman, are jogging together on a path through a park. They are dressed in athletic clothing: the woman in a red jacket and gray pants, the man in a blue jacket and dark pants. They appear to be smiling and enjoying the activity.

    Caregiver

    Caregiver

    An Overview of the Human Body – Interactive PDF

    An Overview of the Human Body – Interactive PDF

    This excellent inservice gives your caregivers an overview of the body and its systems.

    This excellent inservice gives your caregivers an overview of the body and its systems.

    Patient Centered Care

    Patient Centered Care

    Course Details

    No Audio IncludedAudio Included

       

    A healthcare professional in blue scrubs and glasses is holding a green file while smiling and talking to an older woman with blonde hair who is sitting on a couch, wearing a scarf and a gray top. The scene appears cheerful and warm.

    Caregiver

    Caregiver

    Building Trust and Confidence with Clients

    Building Trust and Confidence with Clients

    This lesson provides information on establishing a therapeutic relationship, using boundaries to enhance trust, and communicating to build trust.

    This lesson provides information on establishing a therapeutic relationship, using boundaries to enhance trust, and communicating to build trust.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A caregiver drapes a blanket over an elderly man in a wheelchair. They both smile warmly at each other, outdoors in a green, leafy setting. The man wears glasses and a gray sweater, while the caregiver is dressed in a beige uniform.

    Caregiver

    Caregiver

    Caring for Clients After Orthopedic Surgery

    Caring for Clients After Orthopedic Surgery

    This course provides an excellent review for any caregiver who works with orthopedic clients.

    This course provides an excellent review for any caregiver who works with orthopedic clients.

    Patient Centered Care

    Patient Centered Care

    Course Details

    No Audio IncludedAudio Included

       

    An elderly man wearing glasses and a blue shirt holds a yellow pill in one hand and a glass of water in the other. He appears to be preparing to take the pill. Light from windows illuminates the background.

    Caregiver

    Caregiver

    Caring for Clients with HIV and AIDS

    Caring for Clients with HIV and AIDS

    This course provides plenty of practical tips caregivers can use to care for clients who have HIV & AIDS.

    This course provides plenty of practical tips caregivers can use to care for clients who have HIV & AIDS.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A person in medical scrubs smiles confidently while standing with arms crossed in a hospital hallway. The hallway is bright and lined with doors and medical posters. The image has an illustrated effect with a logo at the bottom right corner.

    Caregiver

    Caregiver

    Foot Care Basics

    Foot Care Basics

    This course covers the basic components of foot care, including key areas that require observation during each visit, signs and symptoms of foot problems, prevention and health promotion concepts, and proper techniques for maintaining clean, healthy feet.

    This course covers the basic components of foot care, including key areas that require observation during each visit, signs and symptoms of foot problems, prevention and health promotion concepts, and proper techniques for maintaining clean, healthy feet.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

  • An elderly man lying in bed, smiling, looks at a nurse beside him. The nurse, wearing a stethoscope around her neck and a blue uniform, smiles back warmly. They appear to be in a healthcare setting with light filtering through a window in the background.

    Caregiver

    Caregiver

    Caring for the Bedbound Client – Russian

    Caring for the Bedbound Client – Russian

    In this course, caregivers will get an overview of the dangers of immobility and learn how to improve their bedbound clients' quality of life.

    In this course, caregivers will get an overview of the dangers of immobility and learn how to improve their bedbound clients' quality of life.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

  • An older woman with short, gray hair and a surprised expression sits in a chair with her hands raised. She is wearing a teal top and is in a brightly lit room with white blinds on the windows in the background.

    Caregiver

    Caregiver

    Working with Difficult & Combative People – Russian

    Working with Difficult & Combative People – Russian

    Offers an overview of the types of difficult people caregivers may have to work with on a daily basis.

    Offers an overview of the types of difficult people caregivers may have to work with on a daily basis.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

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