// Function to get URL parameter function getUrlParameter(name) { name = name.replace(/[\[\]]/g, '\\$&'); const url = window.location.href; const regex = new RegExp('[?&]' + name + '(=([^&#]*)|&|#|$)'); const results = regex.exec(url); if (!results) return null; if (!results[2]) return ''; return decodeURIComponent(results[2].replace(/\+/g, ' ')); } // Function to close the pop-up function closePopup() { document.getElementById('popup').style.display = 'none'; document.getElementById('overlay').style.display = 'none'; } // Function to display the pop-up function displayPopup(message) { const overlayElement = document.createElement('div'); overlayElement.id = 'overlay'; overlayElement.style.display = 'block'; overlayElement.style.position = 'fixed'; overlayElement.style.top = '0'; overlayElement.style.left = '0'; overlayElement.style.width = '100%'; overlayElement.style.height = '100%'; overlayElement.style.backgroundColor = 'rgba(0, 0, 0, 0.5)'; overlayElement.style.zIndex = '999'; const popupElement = document.createElement('div'); popupElement.id = 'popup'; popupElement.style.display = 'block'; popupElement.style.position = 'fixed'; popupElement.style.top = '50%'; popupElement.style.left = '50%'; popupElement.style.transform = 'translate(-50%, -50%)'; popupElement.style.padding = '20px'; popupElement.style.backgroundColor = '#fff'; popupElement.style.boxShadow = '0 0 10px rgba(0, 0, 0, 0.5)'; popupElement.style.zIndex = '1000'; popupElement.style.borderRadius = '15px'; popupElement.style.width = '90%'; // Default width for mobile // Set max-width for larger screens popupElement.style.maxWidth = '500px'; const messageParagraph = document.createElement('p'); messageParagraph.innerHTML = message; const closeButton = document.createElement('button'); closeButton.textContent = 'Close'; closeButton.style.marginTop = '10px'; closeButton.onclick = closePopup; popupElement.appendChild(messageParagraph); popupElement.appendChild(closeButton); document.body.appendChild(overlayElement); document.body.appendChild(popupElement); } document.addEventListener('DOMContentLoaded', function () { console.log("Script Loaded"); const referrer = document.referrer; const referrerParam = getUrlParameter('referrer'); console.log("Referrer:", referrer); console.log("Referrer Param:", referrerParam); const referrerPatterns = [ /homecarepulse\.com/, /pinnacleqi\.com/, /retainyouremployees\.com/ ]; const isReferrerMatch = referrerPatterns.some(pattern => { const match = pattern.test(referrer) || (referrerParam && pattern.test(referrerParam)); console.log("Checking pattern:", pattern, "against referrer:", referrer, "or referrerParam:", referrerParam, "-> Match:", match); return match; }); console.log("Is Referrer Match:", isReferrerMatch); if (isReferrerMatch) { console.log("Displaying Pop-up"); const message = ` Welcome to Activated Insights.
Home Care Pulse, Pinnacle Quality Insight, and Pre-Intent are now united under one brand and one name.

Discover how Activated Insights will continue to help you make the most of every care experience, across the entire continuum of care.

Current users: Log in with your existing username and password at activatedinsights.com. `; displayPopup(message); } });
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5/14: Why Negative Feedback is a Gift—How to Start Learning From Your Caregivers & Clients

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    • RecruitOutreach tools to discover and hire top talent.
          • RECRUIT

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            Activated Insights Recruit enables you to automate outreach and engagement in your hiring process allowing senior living and home-based care providers to connect, qualify, and interview top caregivers faster than humanly possible.

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            Activated Insights Retain is the ultimate offering for reducing employee turnover rates in home-based care and senior living, especially during the first 100 days when the risk is at its peak.

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          • A professional headshot of a person with short hair pulled back. They are smiling and wearing a white shirt and dark blazer. The background is teal, and the text reads "Michelle Lisk." Below is the SYNERGY HomeCare logo and an asterisk symbol.
            Ep.19: Keeping Your Care Staff: Simple Strategies to Retain Care Staff for 5+ Years
          • Webinar promo: "Nursing Perspectives: How to Prepare for the Alzheimer’s and Related Dementias Surge" on May 29. Features insights for senior living professionals, with a photo of two smiling nurses and headshots of six presenters.
            Nursing Perspectives: How to Prepare for the Alzheimer’s and Related Dementias Surge 
          • Three people sit at a round table. Two women, smiling, shake hands with a man. The image features drawn outlines and abstract shapes on a teal background, highlighting collaboration in advocate home care and post-acute care agency management software.
            Investing in Your Team’s Growth Brings Lasting Retention Results
  • How We Help
    • RecruitOutreach tools to discover and hire top talent.
    • TrainingTop-rated training to enhance care teams.
      • Discover Training
      • Training for Assisted Living
      • Training for Home Care
      • Training for Home Health
      • Training for Hospice
      • Training for Independent Living
      • Training for Skilled Nursing Facilities
      • NAB Training
      • Course Catalog
      • State Compliance
      • Specialty Learning Paths
      • Instructor-Led Training Modules
      • Barbara Karnes Series
    • RetainBoost engagement and reduce turnover.
    • Experience ManagementDetailed metrics and insights about your business.
      • Discover Experience Management
      • Client Experience
      • Patient Experience
      • Resident Experience
      • Employee Experience
      • CAHPS®
      • CoreQ
    • RecognitionAwards, distinctions, and reviews to drive growth.
      • Discover Recognition
      • Reputation Management
      • Great Place To Work
      • U.S. News Best Senior Living
      • Best of Home Care Awards
      • Customer Experience Awards
  • Who We Help
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Request a Live Demo
  • An elderly person with gray hair smiles warmly, resting their chin on their hand. The background is a light shade, and there is a small white geometric logo in the bottom right corner of the image.

    Caregiver

    Caregiver

    Skin Care Basics

    Skin Care Basics

    This course covers the basic components of skin care, including key areas that require observation during each visit, signs and symptoms of skin conditions, prevention and health promotion concepts, and proper techniques for maintaining clean, healthy skin.

    This course covers the basic components of skin care, including key areas that require observation during each visit, signs and symptoms of skin conditions, prevention and health promotion concepts, and proper techniques for maintaining clean, healthy skin.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

  • A man with gray hair is lying face-down on a sofa. He is wearing a light blue shirt and holding an empty bottle. More empty bottles are on the wooden floor near the sofa. The setting appears to be a home living room.

    Caregiver

    Caregiver

    Understanding Substance Abuse

    Understanding Substance Abuse

    This inservice provides caregivers with an overview of substance abuse, including alcohol, illegal drugs, and prescription drugs.

    This inservice provides caregivers with an overview of substance abuse, including alcohol, illegal drugs, and prescription drugs.

    Patient Centered Care

    Patient Centered Care

    Course Details

    No Audio IncludedAudio Included

       

    A man with short curly hair, wearing a blue plaid shirt and a black wristwatch, sits with his head in his hands, appearing stressed or upset. The background is blurred, with what appears to be a body of water. A small logo is visible in the bottom right corner.

    Caregiver

    Caregiver

    Understanding Suicide – Interactive PDF

    Understanding Suicide – Interactive PDF

    An overview of the risk factors and warning signs of suicidal behavior.

    An overview of the risk factors and warning signs of suicidal behavior.

    Patient Centered Care

    Patient Centered Care

    Course Details

    No Audio IncludedAudio Included

        Instructor-Led PDF Available

  • An elderly man and woman sit together at a table, looking at a tablet device. The woman is wearing glasses and a scarf, while the man is wearing glasses and a blue shirt. A coffee mug is on the table in the foreground. A logo is visible in the bottom right corner.

    Caregiver

    Caregiver

    Using Technology with Seniors

    Using Technology with Seniors

    This course provides caregivers with the tools and tips they need to help their elderly clients use technology to enhance their quality of life.

    This course provides caregivers with the tools and tips they need to help their elderly clients use technology to enhance their quality of life.

    Patient Centered Care

    Patient Centered Care

    Course Details

    No Audio IncludedAudio Included

       

    Two nurses are walking down a well-lit corridor. One is wearing dark blue scrubs, and the other is in light blue scrubs, holding a blue clipboard. Both appear to be engaged in a conversation, with an indistinct background of hospital hallway and equipment.

    Caregiver

    Caregiver

    Weights and Measures for CNAs

    Weights and Measures for CNAs

    This course helps caregivers understand how to use and convert common measurements in the healthcare setting.

    This course helps caregivers understand how to use and convert common measurements in the healthcare setting.

    Patient Centered Care

    Patient Centered Care

    Course Details

    No Audio IncludedAudio Included

        Instructor-Led PDF Available

  • An elderly woman with short white hair is smiling broadly. She is wearing a blue patterned dress and gold hoop earrings. A brick wall is visible in the blurred background. There is also a small white logo in the bottom right corner.

    Caregiver

    Caregiver

    Women’s Health Issues – Interactive PDF

    Women’s Health Issues – Interactive PDF

    An excellent overview of women's health and what the caregiver can do to keep female clients as healthy as possible.

    An excellent overview of women's health and what the caregiver can do to keep female clients as healthy as possible.

    Patient Centered Care

    Patient Centered Care

    Course Details

    No Audio IncludedAudio Included

       

    A close-up of a younger person's hand gently resting on top of an elderly person's hand. The elderly person is seated, and part of a wheelchair is visible. The image conveys care and support. A small, white logo is present in the bottom right corner.

    Caregiver

    Caregiver

    Working with Clients Who Have Intellectual Disabilities – Interactive PDF

    Working with Clients Who Have Intellectual Disabilities – Interactive PDF

    A general overview of the causes and management of intellectual disabilities.

    A general overview of the causes and management of intellectual disabilities.

    Patient Centered Care

    Patient Centered Care

    Course Details

    No Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A happy elderly couple sits closely together on a couch in a well-lit room, smiling joyfully. The man is wearing glasses, a light gray sweater over a button-down shirt, and the woman is wearing a shawl over a blue top. They both wear glasses and look content.

    Caregiver

    Caregiver

    Understanding Ostomies & Ostomy Care – Interactive PDF

    Understanding Ostomies & Ostomy Care – Interactive PDF

    This lesson provides an overview of the various kinds of ostomies.

    This lesson provides an overview of the various kinds of ostomies.

    Patient Centered Care

    Patient Centered Care

    Course Details

    No Audio IncludedAudio Included

       

    Close-up of a person breaking a cigarette in half, symbolizing quitting smoking. The background shows a blue tie and part of a white dress shirt, suggesting a professional setting. The image signifies a commitment to ending smoking habits.

    Caregiver

    Caregiver

    The Effects of Smoking – Interactive PDF

    The Effects of Smoking – Interactive PDF

    This inservice discusses the negative effects of smoking on the body - from mild side-effects to smoking-related diseases.

    This inservice discusses the negative effects of smoking on the body - from mild side-effects to smoking-related diseases.

    Patient Centered Care

    Patient Centered Care

    Course Details

    No Audio IncludedAudio Included

       

    A young man with blond hair and a plaid shirt looks up attentively at a doctor who is placing a reassuring hand on his shoulder. The doctor, dressed in a white coat, appears to be offering comfort or advice. The setting is likely a medical office or clinic.

    Caregiver

    Caregiver

    Men’s Health Issues – Interactive PDF

    Men’s Health Issues – Interactive PDF

    An overview of the top ten health threats facing men today, including heart disease, prostate cancer, accidents, stroke, COPD, diabetes, pneumonia, suicide, kidney disease and liver disease.

    An overview of the top ten health threats facing men today, including heart disease, prostate cancer, accidents, stroke, COPD, diabetes, pneumonia, suicide, kidney disease and liver disease.

    Patient Centered Care

    Patient Centered Care

    Course Details

    No Audio IncludedAudio Included

       

    Female caregiver with LGBTQ patient

    Caregiver

    Caregiver

    Providing Care to LGBTQ+ Clients

    Providing Care to LGBTQ+ Clients

    This course offers a review of the unique healthcare needs of your LGBT clients.

    This course offers a review of the unique healthcare needs of your LGBT clients.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A man and a woman look at paperwork together in a well-lit room. The man is seated at a table with a laptop in front of him, while the woman stands behind, resting an arm on his shoulder. They appear to be discussing the document.

    Caregiver

    Caregiver

    Providing Cost-Efficient Care

    Providing Cost-Efficient Care

    This inservice provides practical tips for how caregivers can save money throughout their daily client care.

    This inservice provides practical tips for how caregivers can save money throughout their daily client care.

    Patient Centered Care

    Patient Centered Care

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

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