// Function to get URL parameter function getUrlParameter(name) { name = name.replace(/[\[\]]/g, '\\$&'); const url = window.location.href; const regex = new RegExp('[?&]' + name + '(=([^&#]*)|&|#|$)'); const results = regex.exec(url); if (!results) return null; if (!results[2]) return ''; return decodeURIComponent(results[2].replace(/\+/g, ' ')); } // Function to close the pop-up function closePopup() { document.getElementById('popup').style.display = 'none'; document.getElementById('overlay').style.display = 'none'; } // Function to display the pop-up function displayPopup(message) { const overlayElement = document.createElement('div'); overlayElement.id = 'overlay'; overlayElement.style.display = 'block'; overlayElement.style.position = 'fixed'; overlayElement.style.top = '0'; overlayElement.style.left = '0'; overlayElement.style.width = '100%'; overlayElement.style.height = '100%'; overlayElement.style.backgroundColor = 'rgba(0, 0, 0, 0.5)'; overlayElement.style.zIndex = '999'; const popupElement = document.createElement('div'); popupElement.id = 'popup'; popupElement.style.display = 'block'; popupElement.style.position = 'fixed'; popupElement.style.top = '50%'; popupElement.style.left = '50%'; popupElement.style.transform = 'translate(-50%, -50%)'; popupElement.style.padding = '20px'; popupElement.style.backgroundColor = '#fff'; popupElement.style.boxShadow = '0 0 10px rgba(0, 0, 0, 0.5)'; popupElement.style.zIndex = '1000'; popupElement.style.borderRadius = '15px'; popupElement.style.width = '90%'; // Default width for mobile // Set max-width for larger screens popupElement.style.maxWidth = '500px'; const messageParagraph = document.createElement('p'); messageParagraph.innerHTML = message; const closeButton = document.createElement('button'); closeButton.textContent = 'Close'; closeButton.style.marginTop = '10px'; closeButton.onclick = closePopup; popupElement.appendChild(messageParagraph); popupElement.appendChild(closeButton); document.body.appendChild(overlayElement); document.body.appendChild(popupElement); } document.addEventListener('DOMContentLoaded', function () { console.log("Script Loaded"); const referrer = document.referrer; const referrerParam = getUrlParameter('referrer'); console.log("Referrer:", referrer); console.log("Referrer Param:", referrerParam); const referrerPatterns = [ /homecarepulse\.com/, /pinnacleqi\.com/, /retainyouremployees\.com/ ]; const isReferrerMatch = referrerPatterns.some(pattern => { const match = pattern.test(referrer) || (referrerParam && pattern.test(referrerParam)); console.log("Checking pattern:", pattern, "against referrer:", referrer, "or referrerParam:", referrerParam, "-> Match:", match); return match; }); console.log("Is Referrer Match:", isReferrerMatch); if (isReferrerMatch) { console.log("Displaying Pop-up"); const message = ` Welcome to Activated Insights.
Home Care Pulse, Pinnacle Quality Insight, and Pre-Intent are now united under one brand and one name.

Discover how Activated Insights will continue to help you make the most of every care experience, across the entire continuum of care.

Current users: Log in with your existing username and password at activatedinsights.com. `; displayPopup(message); } });
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  • How We Help
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          • RECRUIT

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            Activated Insights Recruit enables you to automate outreach and engagement in your hiring process allowing senior living and home-based care providers to connect, qualify, and interview top caregivers faster than humanly possible.

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            Activated Insights Retain is the ultimate offering for reducing employee turnover rates in home-based care and senior living, especially during the first 100 days when the risk is at its peak.

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          • A professional headshot of a person with short hair pulled back. They are smiling and wearing a white shirt and dark blazer. The background is teal, and the text reads "Michelle Lisk." Below is the SYNERGY HomeCare logo and an asterisk symbol.
            Ep.19: Keeping Your Care Staff: Simple Strategies to Retain Care Staff for 5+ Years
          • Join our webinar "Nursing Perspectives: How to Prepare for the Alzheimer’s and Related Dementias Surge." Featuring a nurse and an elderly woman smiling, with presenters' names and headshots below. Ideal for senior living professionals. Save the date: April 29!.
            Nursing Perspectives: How to Prepare for the Alzheimer’s and Related Dementias Surge 
          • A man and woman stand together against a dark background, discussing home care solutions while writing on a clipboard. He is in a light suit, she wears a yellow jacket, both focused and engaged. A light blue wavy line decorates the side as they advocate for quality services.
            4 Tips to Erase Shrinking Profit Margins
  • How We Help
    • RecruitOutreach tools to discover and hire top talent.
    • TrainingTop-rated training to enhance care teams.
      • Discover Training
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      • Training for Home Care
      • Training for Home Health
      • Training for Hospice
      • Training for Independent Living
      • Training for Skilled Nursing Facilities
      • NAB Training
      • Course Catalog
      • State Compliance
      • Specialty Learning Paths
      • Instructor-Led Training Modules
      • Barbara Karnes Series
    • RetainBoost engagement and reduce turnover.
    • Experience ManagementDetailed metrics and insights about your business.
      • Discover Experience Management
      • Client Experience
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      • Resident Experience
      • Employee Experience
      • CAHPS®
      • CoreQ
    • RecognitionAwards, distinctions, and reviews to drive growth.
      • Discover Recognition
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      • U.S. News Best Senior Living
      • Best of Home Care Awards
      • Customer Experience Awards
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  • An elderly person in bed with an oxygen tube looks up at a standing caregiver wearing glasses and a white shirt, who gently places a hand on their head.

    Caregiver

    Caregiver

    Understanding Hospice

    Understanding Hospice

    Basic information on hospice, including the history and philosophy of hospice care.

    Basic information on hospice, including the history and philosophy of hospice care.

    Palliative & End of Life for Care Professionals

    Palliative & End of Life for Care Professionals

    Course Details

    Audio IncludedAudio Included

       

    A patient wearing glasses lies in a hospital bed with an IV bandage on their hand, while a healthcare professional uses a stethoscope to listen to the patient's chest. The patient is covered with a blue blanket, and the professional's hand holds the stethoscope.

    Caregiver

    Caregiver

    End of Life Care

    End of Life Care

    In this course, caregivers will review the dying process, recognize symptoms that signal death is near, provide comfort for dying clients and their families, and care for the body once death has occurred.

    In this course, caregivers will review the dying process, recognize symptoms that signal death is near, provide comfort for dying clients and their families, and care for the body once death has occurred.

    Palliative & End of Life for Care Professionals

    Palliative & End of Life for Care Professionals

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A close-up of a healthcare worker's hands holding a green oxygen mask. Inset at the bottom left is a portrait of an elderly woman with white hair and glasses, smiling. The background is blurred. A white arrow logo is present in the bottom right corner.

    Caregiver, Clinician, Leadership

    Caregiver, Clinician, Leadership

    Supporting Patient Choices and Directives at End of Life

    Supporting Patient Choices and Directives at End of Life

    This end-of-life course offers a look into how the caregiver can identify and support a client’s end of life choices.

    This end-of-life course offers a look into how the caregiver can identify and support a client’s end of life choices.

    Palliative & End of Life for Care Professionals

    Palliative & End of Life for Care Professionals

    Course Details

    Audio IncludedAudio Included

  • An elderly woman with white hair is smiling and looking at a younger woman who is interacting with her. The younger woman has her hand gently placed on the older woman's shoulder. They are indoors with soft, natural lighting.

    Caregiver, Clinician, Leadership

    Caregiver, Clinician, Leadership

    Communication Skills and End-of-Life Care

    Communication Skills and End-of-Life Care

    This end-of-life course offers a look into how caregivers can establish open, trusting relationships with their clients by using professional communication skills, honesty, integrity, and kindness. The learner will review approaches for communicating respectfully, navigating difficult conversations, and communicating with children about end-of-life.

    This end-of-life course offers a look into how caregivers can establish open, trusting relationships with their clients by using professional communication skills, honesty, integrity, and kindness. The learner will review approaches for communicating respectfully, navigating difficult conversations, and communicating with children about end-of-life.

    Palliative & End of Life for Care Professionals

    Palliative & End of Life for Care Professionals

    Course Details

    Audio IncludedAudio Included

  • An elderly person with gray hair lies in a hospital bed, appearing tired or unwell. They have a thoughtful expression and are looking slightly upward, wrapped in a blue blanket with medical equipment visible in the background.

    Caregiver, Clinician

    Caregiver, Clinician

    Pain at End of Life

    Pain at End of Life

    This course will provide you with quick tips to help you better understand your role and what you can do to provide symptom relief for clients who are in pain.

    This course will provide you with quick tips to help you better understand your role and what you can do to provide symptom relief for clients who are in pain.

    Palliative & End of Life for Care Professionals

    Palliative & End of Life for Care Professionals

    Course Details

    Audio IncludedAudio Included

  • An elderly woman prays next to a man lying in a hospital bed. She holds his hand with eyes closed. Inset at the bottom left is a circular image of the woman wearing glasses and smiling. There is a small white arrow design in the bottom right corner.

    Caregiver, Clinician

    Caregiver, Clinician

    Supporting Faith at End-of-Life

    Supporting Faith at End-of-Life

    This course reviews the healthcare worker's role in supporting a client’s chosen faith during their unique end-of-life experience.

    This course reviews the healthcare worker's role in supporting a client’s chosen faith during their unique end-of-life experience.

    Palliative & End of Life for Care Professionals

    Palliative & End of Life for Care Professionals

    Course Details

    Audio IncludedAudio Included

  • Two women smile warmly while embracing each other. One woman, with dark skin and wearing a headscarf and yellow clothing, leans in closely to the lighter-skinned woman with short hair in blue scrubs. A logo is visible at the bottom right of the image.

    Caregiver

    Caregiver

    Understanding Palliative Care

    Understanding Palliative Care

    This course provides an overview of palliative care.

    This course provides an overview of palliative care.

    Palliative & End of Life for Care Professionals

    Palliative & End of Life for Care Professionals

    Course Details

    Audio IncludedAudio Included

  • A close-up of a person's hands clasped together, resting on their lap. The hands appear aged, with visible wrinkles and veins. The individual is wearing a light-colored shirt. In the bottom right corner, there is a small, white, arrow-like logo.

    Caregiver

    Caregiver

    Talking About Death – Russian

    Talking About Death – Russian

    This inservice includes basic information about death and the grief process, the importance of listening, and tips on verbal and non-verbal communication with dying clients and their families.

    This inservice includes basic information about death and the grief process, the importance of listening, and tips on verbal and non-verbal communication with dying clients and their families.

    Palliative & End of Life for Care Professionals

    Palliative & End of Life for Care Professionals

    Course Details

    Audio IncludedAudio Included

  • An elderly person with grey hair lies in a hospital bed, gazing towards the ceiling. The room is softly lit with a window in the background. Medical equipment is partially visible. A logo with an arrow design is placed in the bottom right corner.

    Leadership

    Leadership

    The Dynamics of Dying

    The Dynamics of Dying

    This end-of-life course offers Barbara Karnes’ wisdom and guidance based on her years working with terminally ill patients and their families.

    This end-of-life course offers Barbara Karnes’ wisdom and guidance based on her years working with terminally ill patients and their families.

    Palliative & End of Life for Care Professionals

    Palliative & End of Life for Care Professionals

    Course Details

    Audio IncludedAudio Included

  • A close-up of a person's hands clasped together, resting on their lap. The hands appear aged, with visible wrinkles and veins. The individual is wearing a light-colored shirt. In the bottom right corner, there is a small, white, arrow-like logo.

    Caregiver

    Caregiver

    Talking About Death

    Talking About Death

    This inservice includes basic information about death and the grief process, the importance of listening, and tips on verbal and non-verbal communication with dying clients and their families.

    This inservice includes basic information about death and the grief process, the importance of listening, and tips on verbal and non-verbal communication with dying clients and their families.

    Palliative & End of Life for Care Professionals

    Palliative & End of Life for Care Professionals

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • An older woman in a colorful floral dress sits at a table with her head resting on her hand, appearing thoughtful or tired. A glass of water and a plate of food are in front of her. An abstract arrow logo is present in the bottom right corner.

    Leadership

    Leadership

    Physical Care at End-of-Life

    Physical Care at End-of-Life

    This end-of-life course offers a look into how the caregiver can provide physical care during the end-of-life process.

    This end-of-life course offers a look into how the caregiver can provide physical care during the end-of-life process.

    Palliative & End of Life for Care Professionals

    Palliative & End of Life for Care Professionals

    Course Details

    Audio IncludedAudio Included

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