// Function to get URL parameter function getUrlParameter(name) { name = name.replace(/[\[\]]/g, '\\$&'); const url = window.location.href; const regex = new RegExp('[?&]' + name + '(=([^&#]*)|&|#|$)'); const results = regex.exec(url); if (!results) return null; if (!results[2]) return ''; return decodeURIComponent(results[2].replace(/\+/g, ' ')); } // Function to close the pop-up function closePopup() { document.getElementById('popup').style.display = 'none'; document.getElementById('overlay').style.display = 'none'; } // Function to display the pop-up function displayPopup(message) { const overlayElement = document.createElement('div'); overlayElement.id = 'overlay'; overlayElement.style.display = 'block'; overlayElement.style.position = 'fixed'; overlayElement.style.top = '0'; overlayElement.style.left = '0'; overlayElement.style.width = '100%'; overlayElement.style.height = '100%'; overlayElement.style.backgroundColor = 'rgba(0, 0, 0, 0.5)'; overlayElement.style.zIndex = '999'; const popupElement = document.createElement('div'); popupElement.id = 'popup'; popupElement.style.display = 'block'; popupElement.style.position = 'fixed'; popupElement.style.top = '50%'; popupElement.style.left = '50%'; popupElement.style.transform = 'translate(-50%, -50%)'; popupElement.style.padding = '20px'; popupElement.style.backgroundColor = '#fff'; popupElement.style.boxShadow = '0 0 10px rgba(0, 0, 0, 0.5)'; popupElement.style.zIndex = '1000'; popupElement.style.borderRadius = '15px'; popupElement.style.width = '90%'; // Default width for mobile // Set max-width for larger screens popupElement.style.maxWidth = '500px'; const messageParagraph = document.createElement('p'); messageParagraph.innerHTML = message; const closeButton = document.createElement('button'); closeButton.textContent = 'Close'; closeButton.style.marginTop = '10px'; closeButton.onclick = closePopup; popupElement.appendChild(messageParagraph); popupElement.appendChild(closeButton); document.body.appendChild(overlayElement); document.body.appendChild(popupElement); } document.addEventListener('DOMContentLoaded', function () { console.log("Script Loaded"); const referrer = document.referrer; const referrerParam = getUrlParameter('referrer'); console.log("Referrer:", referrer); console.log("Referrer Param:", referrerParam); const referrerPatterns = [ /homecarepulse\.com/, /pinnacleqi\.com/, /retainyouremployees\.com/ ]; const isReferrerMatch = referrerPatterns.some(pattern => { const match = pattern.test(referrer) || (referrerParam && pattern.test(referrerParam)); console.log("Checking pattern:", pattern, "against referrer:", referrer, "or referrerParam:", referrerParam, "-> Match:", match); return match; }); console.log("Is Referrer Match:", isReferrerMatch); if (isReferrerMatch) { console.log("Displaying Pop-up"); const message = ` Welcome to Activated Insights.
Home Care Pulse, Pinnacle Quality Insight, and Pre-Intent are now united under one brand and one name.

Discover how Activated Insights will continue to help you make the most of every care experience, across the entire continuum of care.

Current users: Log in with your existing username and password at activatedinsights.com. `; displayPopup(message); } });
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5/14: Why Negative Feedback is a Gift—How to Start Learning From Your Caregivers & Clients

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          • RECRUIT

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            Activated Insights Recruit enables you to automate outreach and engagement in your hiring process allowing senior living and home-based care providers to connect, qualify, and interview top caregivers faster than humanly possible.

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            Activated Insights Retain is the ultimate offering for reducing employee turnover rates in home-based care and senior living, especially during the first 100 days when the risk is at its peak.

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        • Featured Resources

          • A professional headshot of a person with short hair pulled back. They are smiling and wearing a white shirt and dark blazer. The background is teal, and the text reads "Michelle Lisk." Below is the SYNERGY HomeCare logo and an asterisk symbol.
            Ep.19: Keeping Your Care Staff: Simple Strategies to Retain Care Staff for 5+ Years
          • Webinar promo: "Nursing Perspectives: How to Prepare for the Alzheimer’s and Related Dementias Surge" on May 29. Features insights for senior living professionals, with a photo of two smiling nurses and headshots of six presenters.
            Nursing Perspectives: How to Prepare for the Alzheimer’s and Related Dementias Surge 
          • Three people sit at a round table. Two women, smiling, shake hands with a man. The image features drawn outlines and abstract shapes on a teal background, highlighting collaboration in advocate home care and post-acute care agency management software.
            Investing in Your Team’s Growth Brings Lasting Retention Results
  • How We Help
    • RecruitOutreach tools to discover and hire top talent.
    • TrainingTop-rated training to enhance care teams.
      • Discover Training
      • Training for Assisted Living
      • Training for Home Care
      • Training for Home Health
      • Training for Hospice
      • Training for Independent Living
      • Training for Skilled Nursing Facilities
      • NAB Training
      • Course Catalog
      • State Compliance
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      • Instructor-Led Training Modules
      • Barbara Karnes Series
    • RetainBoost engagement and reduce turnover.
    • Experience ManagementDetailed metrics and insights about your business.
      • Discover Experience Management
      • Client Experience
      • Patient Experience
      • Resident Experience
      • Employee Experience
      • CAHPS®
      • CoreQ
    • RecognitionAwards, distinctions, and reviews to drive growth.
      • Discover Recognition
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      • U.S. News Best Senior Living
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Request a Live Demo
  • A smiling healthcare worker in navy scrubs stands in an assisted living facility dining area. In the background, elderly individuals sit at tables, engaging in conversation. The atmosphere is warm and inviting with wooden decor and curtained windows.

    Caregiver

    Caregiver

    Protecting Clients During Flu Season – Russian

    Protecting Clients During Flu Season – Russian

    A lesson for caregivers about influenza that teaches the difference between a cold, the flu, and pneumonia. Includes information about who is at risk for the flu and tips for protecting clients from the flu. An important seasonal review!

    A lesson for caregivers about influenza that teaches the difference between a cold, the flu, and pneumonia. Includes information about who is at risk for the flu and tips for protecting clients from the flu. An important seasonal review!

    OSHA & Infection Control

    OSHA & Infection Control

    Course Details

    Audio IncludedAudio Included

  • A red biohazard container labeled "BIOHAZARD" is used for the disposal of sharps and regulated medical waste. The container has a white label with warning instructions and a maximum fill level indicated. The biohazard symbol is prominently displayed in black.

    Caregiver

    Caregiver

    Handling Biomedical Waste

    Handling Biomedical Waste

    This course provides caregivers with a comprehensive definition of biomedical waste, a review of standard precautions, tips for safe handling of sharps and biohazardous spills, and how to deal with biomedical waste in a client's home.

    This course provides caregivers with a comprehensive definition of biomedical waste, a review of standard precautions, tips for safe handling of sharps and biohazardous spills, and how to deal with biomedical waste in a client's home.

    OSHA & Infection Control

    OSHA & Infection Control

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A healthcare worker wearing teal scrubs, a matching cap, a white face mask, and purple gloves adjusts her mask. The background features abstract purple designs with yellow triangular accents.

    Clinician

    Clinician

    OSHA Annual Respirator Training

    OSHA Annual Respirator Training

    OSHA & Infection Control

    OSHA & Infection Control

    Course Details

    Audio IncludedAudio Included

  • Woman in a red scrub top with a stethoscope around her neck stands in a room with her arms crossed, smiling at the camera. She appears to be a healthcare professional. The background consists of beige walls, a curtain, and a bed partially visible.

    Caregiver

    Caregiver

    All About Infestations

    All About Infestations

    This course covers common types of infestations that may be found in facility and home settings while caring for clients.

    This course covers common types of infestations that may be found in facility and home settings while caring for clients.

    OSHA & Infection Control

    OSHA & Infection Control

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A healthcare professional wearing a red scrub top and a stethoscope around their neck puts on blue surgical gloves. The background is a well-lit medical setting.

    Caregiver

    Caregiver

    An Infection Control Update

    An Infection Control Update

    This essential module provides caregivers with an overview of how infections are spread and how handwashing and PPE play an essential role in infection control.

    This essential module provides caregivers with an overview of how infections are spread and how handwashing and PPE play an essential role in infection control.

    OSHA & Infection Control

    OSHA & Infection Control

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • Close-up illustration of a cluster of abstract viruses with red spike proteins against a blue background. The foreground features a small, white, right-pointing arrow logo in the corner.

    Caregiver

    Caregiver

    Battling COVID-19

    Battling COVID-19

    After completing this course, caregivers will be able to: explain where COVID-19 came from and trace its spread across the United States, list the signs and symptoms of COVID-19, describe the infection control precautions that should be followed to prevent the spread of COVID-19, and state three important reasons to get the COVID-19 vaccine.

    After completing this course, caregivers will be able to: explain where COVID-19 came from and trace its spread across the United States, list the signs and symptoms of COVID-19, describe the infection control precautions that should be followed to prevent the spread of COVID-19, and state three important reasons to get the COVID-19 vaccine.

    OSHA & Infection Control

    OSHA & Infection Control

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A woman with long gray hair smiles while looking down. She is wearing a dark top with a long necklace and a light-colored jacket. The background features abstract shapes in shades of blue and dark colors. .

    Caregiver, Clinician, Leadership

    Caregiver, Clinician, Leadership

    Hand Hygiene: A Just-in-Time Module

    Hand Hygiene: A Just-in-Time Module

    This course provides an overview of best practice hand hygiene.

    This course provides an overview of best practice hand hygiene.

    OSHA & Infection Control

    OSHA & Infection Control

    Course Details

    Audio IncludedAudio Included

  • A hand covered in soap suds holds a purple bar of soap against a gray background. The hand is mid-wash, emphasizing cleanliness and hygiene. A small arrow-like logo is visible in the bottom-right corner.

    Clinician

    Clinician

    Nosocomial Infections

    Nosocomial Infections

    This course covers nosocomial infections in senior living facility-based communities, including how to recognize resident risk factors and identify common categories of infections.

    This course covers nosocomial infections in senior living facility-based communities, including how to recognize resident risk factors and identify common categories of infections.

    OSHA & Infection Control

    OSHA & Infection Control

    Course Details

    Audio IncludedAudio Included

  • A nurse wearing a purple uniform and blue gloves administers a vaccine to an elderly person with white hair at home. Both are wearing masks. The elderly person is seated at a table with a few medication bottles. A house plant and furniture are visible in the background.

    Clinician

    Clinician

    Influenza and Other Viral Infections

    Influenza and Other Viral Infections

    OSHA & Infection Control

    OSHA & Infection Control

    Course Details

    Audio IncludedAudio Included

  • A smiling woman with long gray hair wearing a mustard-yellow patterned shawl is looking at her phone. The background is abstract with shades of blue, black, and white. She is wearing a necklace with large beads.

    Caregiver, Clinician, Leadership

    Caregiver, Clinician, Leadership

    Donning and Doffing: A Just in Time Module

    Donning and Doffing: A Just in Time Module

    OSHA & Infection Control

    OSHA & Infection Control

    Course Details

    Audio IncludedAudio Included

  • A woman wearing a yellow face mask and a blue medical scrub prepares to put on a blue glove. The image combines realistic and illustrated elements, with the woman's face and scrubs appearing real and the gloves and mask drawn in cartoon style.

    Clinician

    Clinician

    Infection Control, Bloodborne Pathogens, & Standard Precautions for Clinicians

    Infection Control, Bloodborne Pathogens, & Standard Precautions for Clinicians

    This course covers infection control best practices for employee and patient safety based on the OSHA bloodborne pathogens standard and Centers for Disease Control (CDC) guidelines on standard precautions.

    This course covers infection control best practices for employee and patient safety based on the OSHA bloodborne pathogens standard and Centers for Disease Control (CDC) guidelines on standard precautions.

    OSHA & Infection Control

    OSHA & Infection Control

    Course Details

    Audio IncludedAudio Included

  • A group of orange rod-shaped bacteria float against a blue, textured background. The image likely represents a microscopic view of bacteria in an aqueous environment. There is a small, white geometric logo in the bottom right corner.

    Caregiver

    Caregiver

    Understanding Drug-Resistant Bacteria

    Understanding Drug-Resistant Bacteria

    A review of drug-resistant bacteria (such as MRSA and VRE), including the causes, symptoms, and treatments for these infectious diseases.

    A review of drug-resistant bacteria (such as MRSA and VRE), including the causes, symptoms, and treatments for these infectious diseases.

    OSHA & Infection Control

    OSHA & Infection Control

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

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