// Function to get URL parameter function getUrlParameter(name) { name = name.replace(/[\[\]]/g, '\\$&'); const url = window.location.href; const regex = new RegExp('[?&]' + name + '(=([^&#]*)|&|#|$)'); const results = regex.exec(url); if (!results) return null; if (!results[2]) return ''; return decodeURIComponent(results[2].replace(/\+/g, ' ')); } // Function to close the pop-up function closePopup() { document.getElementById('popup').style.display = 'none'; document.getElementById('overlay').style.display = 'none'; } // Function to display the pop-up function displayPopup(message) { const overlayElement = document.createElement('div'); overlayElement.id = 'overlay'; overlayElement.style.display = 'block'; overlayElement.style.position = 'fixed'; overlayElement.style.top = '0'; overlayElement.style.left = '0'; overlayElement.style.width = '100%'; overlayElement.style.height = '100%'; overlayElement.style.backgroundColor = 'rgba(0, 0, 0, 0.5)'; overlayElement.style.zIndex = '999'; const popupElement = document.createElement('div'); popupElement.id = 'popup'; popupElement.style.display = 'block'; popupElement.style.position = 'fixed'; popupElement.style.top = '50%'; popupElement.style.left = '50%'; popupElement.style.transform = 'translate(-50%, -50%)'; popupElement.style.padding = '20px'; popupElement.style.backgroundColor = '#fff'; popupElement.style.boxShadow = '0 0 10px rgba(0, 0, 0, 0.5)'; popupElement.style.zIndex = '1000'; popupElement.style.borderRadius = '15px'; popupElement.style.width = '90%'; // Default width for mobile // Set max-width for larger screens popupElement.style.maxWidth = '500px'; const messageParagraph = document.createElement('p'); messageParagraph.innerHTML = message; const closeButton = document.createElement('button'); closeButton.textContent = 'Close'; closeButton.style.marginTop = '10px'; closeButton.onclick = closePopup; popupElement.appendChild(messageParagraph); popupElement.appendChild(closeButton); document.body.appendChild(overlayElement); document.body.appendChild(popupElement); } document.addEventListener('DOMContentLoaded', function () { console.log("Script Loaded"); const referrer = document.referrer; const referrerParam = getUrlParameter('referrer'); console.log("Referrer:", referrer); console.log("Referrer Param:", referrerParam); const referrerPatterns = [ /homecarepulse\.com/, /pinnacleqi\.com/, /retainyouremployees\.com/ ]; const isReferrerMatch = referrerPatterns.some(pattern => { const match = pattern.test(referrer) || (referrerParam && pattern.test(referrerParam)); console.log("Checking pattern:", pattern, "against referrer:", referrer, "or referrerParam:", referrerParam, "-> Match:", match); return match; }); console.log("Is Referrer Match:", isReferrerMatch); if (isReferrerMatch) { console.log("Displaying Pop-up"); const message = ` Welcome to Activated Insights.
Home Care Pulse, Pinnacle Quality Insight, and Pre-Intent are now united under one brand and one name.

Discover how Activated Insights will continue to help you make the most of every care experience, across the entire continuum of care.

Current users: Log in with your existing username and password at activatedinsights.com. `; displayPopup(message); } });
X

6/3: The Whisper or the Shout? Which Negative Feedback is More Damaging to Your Senior Living Company’s Reputation?

Register Now
Skip to content

Login   |   877.307.8573   |   Contact Us

Login   |   877.307.8573   |   Contact Us

  • How We Help
    • RecruitOutreach tools to discover and hire top talent.
          • RECRUIT

          • Discover Recruit

            Activated Insights Recruit enables you to automate outreach and engagement in your hiring process allowing senior living and home-based care providers to connect, qualify, and interview top caregivers faster than humanly possible.

            Learn More

    • TrainingTop-rated training to enhance care teams.
          • TRAINING
          • Discover Training
          • Training for Home Care
          • Training for Home Health
          • Training for Hospice
          • Training for Assisted Living
          • Training for Skilled Nursing Facilities
          • Training for Independent Living
          • NAB Training
          • Course Catalog
          • State Compliance
          • Specialty Learning Paths
          • Options for Individual Care Professionals
          • Instructor-Led Training Modules
          • Barbara Karnes Series
    • RetainBoost engagement and reduce turnover.
          • RETAIN

          • Discover Retain

            Activated Insights Retain is the ultimate offering for reducing employee turnover rates in home-based care and senior living, especially during the first 100 days when the risk is at its peak.

            Learn More

    • Experience ManagementDetailed metrics and insights about your business.
          • EXPERIENCE MANAGEMENT
          • Discover Experience Management
          • Client Experience
          • Patient Experience
          • Resident Experience
          • Employee Experience
          • CAHPS®
          • CoreQ
    • RecognitionAwards, distinctions, and reviews to drive growth.
          • RECOGNITION
          • Discover Recognition
          • Reputation Management
          • Great Place To Work
          • U.S. News Best Senior Living
          • Best of Home Care Awards
          • Customer Experience Awards
  • Who We Help
  • Who We Are
    • About
    • Partners
    • Speakers Bureau
    • Careers
    • Testimonials
    • Case Studies
    • Latest News
  • Pricing
  • Resources
        • Blog
          Articles to help you excel across the care continuum
          Resource Library
          Guides, checklists, calculators, and other resources to help you learn and thrive
          Webinars
          Live and on-demand webinars featuring experts on key industry topics
          Benchmarking Reports
          Key insights and data from home care, home health, and hospice agencies
          Podcast
          Interviews with thought leaders about the state of long-term and post-acute care
          Videos
          Expert insight and helpful how-to's that drive positive outcomes in business and care
          Case Studies
          Success stories from providers using Activated Insights products and tools
          Integrations
          Integrated partner solutions that enhance your tech stack

        • Featured Resources

          • A professional headshot of a person with short hair pulled back. They are smiling and wearing a white shirt and dark blazer. The background is teal, and the text reads "Michelle Lisk." Below is the SYNERGY HomeCare logo and an asterisk symbol.
            Ep.19: Keeping Your Care Staff: Simple Strategies to Retain Care Staff for 5+ Years
          • Webinar promo with purple background, text about using CAHPS and caregiver feedback to improve care and teams, June 24 date, thumbs-up photo, and pictures of presenters Wendie Colvin and Josh Kondik.
            Turning Scores into Strengths: How to Use CAHPS and Star Ratings to Create Positive Care Outcomes
          •
            Investing in Your Team’s Growth Brings Lasting Retention Results
  • How We Help
    • RecruitOutreach tools to discover and hire top talent.
    • TrainingTop-rated training to enhance care teams.
      • Discover Training
      • Training for Assisted Living
      • Training for Home Care
      • Training for Home Health
      • Training for Hospice
      • Training for Independent Living
      • Training for Skilled Nursing Facilities
      • NAB Training
      • Course Catalog
      • State Compliance
      • Specialty Learning Paths
      • Instructor-Led Training Modules
      • Barbara Karnes Series
    • RetainBoost engagement and reduce turnover.
    • Experience ManagementDetailed metrics and insights about your business.
      • Discover Experience Management
      • Client Experience
      • Patient Experience
      • Resident Experience
      • Employee Experience
      • CAHPS®
      • CoreQ
    • RecognitionAwards, distinctions, and reviews to drive growth.
      • Discover Recognition
      • Reputation Management
      • Great Place To Work
      • U.S. News Best Senior Living
      • Best of Home Care Awards
      • Customer Experience Awards
  • Who We Help
  • Who We Are
    • About
    • Partners
    • Speakers Bureau
    • Careers
    • Testimonials
    • Case Studies
    • Latest News
  • Pricing
  • Resources
    • Blog
    • Events & Webinars
    • Podcasts
    • Resource Library
    • Videos
    • Case Studies
    • Benchmarking Reports
Contact Support
Request a Live Demo
  • A young healthcare worker assists an elderly man using a walker in a garden. The elderly man wears a blue shirt and has glasses hanging on his chest, while the healthcare worker is dressed in medical scrubs. The background shows greenery and another person in blue scrubs.

    Caregiver

    Caregiver

    Helping New Clients Adjust

    Helping New Clients Adjust

    This module addresses the adjustment period faced by clients when they move to a new environment.

    This module addresses the adjustment period faced by clients when they move to a new environment.

    Communication

    Communication

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A confident woman with folded arms stands in the foreground, facing the camera with a slight smile. Two colleagues, one male and one female, are seen discussing something in the blurred background. The atmosphere suggests a business or office setting.

    Caregiver

    Caregiver

    Being Assertive

    Being Assertive

    This course includes information for caregivers about passive, aggressive, and assertive communication.

    This course includes information for caregivers about passive, aggressive, and assertive communication.

    Communication

    Communication

    Course Details

    Audio IncludedAudio Included

  • A younger person with curly hair and a blue jacket sits and smiles warmly at an older person with white hair and glasses. They are in a bright room with green plants in the background, and they appear to be having a pleasant conversation.

    Clinician

    Clinician

    Effective Communication in Home Health

    Effective Communication in Home Health

    This course offers a fresh perspective on how to effectively communicate as a home health professional.

    This course offers a fresh perspective on how to effectively communicate as a home health professional.

    Communication

    Communication

    Course Details

    Audio IncludedAudio Included

  • A healthcare worker in blue scrubs stands next to an elderly man in a wheelchair. The elderly man looks surprised or distressed. The healthcare worker appears concerned, with one hand on the wheelchair.

    Caregiver

    Caregiver

    Handling Complaints

    Handling Complaints

    This module provides caregivers with an overview of handling complaints, whether they be from clients, family members, coworkers, or supervisors.

    This module provides caregivers with an overview of handling complaints, whether they be from clients, family members, coworkers, or supervisors.

    Communication

    Communication

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A woman in a blue shirt leans over to console a colleague who is seated with her face in her hands. The setting appears to be an office with laptops and documents on the table. The subdued lighting indicates a serious situation.

    Caregiver

    Caregiver

    Dealing with the Bully at Work

    Dealing with the Bully at Work

    This module provides caregivers with a review of bullying in the healthcare environment, including what it is, who is doing it, and what they can do to make it

    This module provides caregivers with a review of bullying in the healthcare environment, including what it is, who is doing it, and what they can do to make it

    Communication

    Communication

    Course Details

    Audio IncludedAudio Included

  • An elderly woman with curly gray hair and glasses smiles while talking on a smartphone. She is outdoors, and the background is blurred with greenery. She is wearing a patterned top and small hoop earrings.

    Caregiver

    Caregiver

    Understanding Special Communication Needs

    Understanding Special Communication Needs

    This important topic deals with the most common special communication needs, including problems from sensory issues, stroke, dementia, and language differences.

    This important topic deals with the most common special communication needs, including problems from sensory issues, stroke, dementia, and language differences.

    Communication

    Communication

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • An elderly woman with blonde hair wearing a colorful striped sweater is pictured against a light background. She appears to be frustrated or angry, with her hands raised and her mouth open. An arrow logo is visible in the bottom right corner.

    Caregiver

    Caregiver

    Working with Non-Compliant Clients

    Working with Non-Compliant Clients

    This module provides caregivers with an understanding of the difference between adherence and compliance and the consequences that can arise when clients fail to adhere to their care plan.

    This module provides caregivers with an understanding of the difference between adherence and compliance and the consequences that can arise when clients fail to adhere to their care plan.

    Communication

    Communication

    Course Details

    Audio IncludedAudio Included

        Instructor-Led PDF Available

  • A person wearing blue scrubs and stethoscope, focused on writing notes or studying at a desk with books and a pen. Glasses rest on their nose and their dark hair is tied back. The background is plain, emphasizing their concentration on the task.

    Caregiver

    Caregiver

    Medical Terminology & Abbreviations – Interactive PDF

    Medical Terminology & Abbreviations – Interactive PDF

    A review of medical terminology for caregivers and why using it is beneficial to the team.

    A review of medical terminology for caregivers and why using it is beneficial to the team.

    Communication

    Communication

    Course Details

    No Audio IncludedAudio Included

       

    Black and white photo of an elderly man embracing a younger woman, resting his head on her shoulder. The woman's back faces the camera, showing her long hair tied in a bun. There's a logo of a white angled arrowhead at the bottom right corner of the image.

    Caregiver

    Caregiver

    Emotional Losses in Aging Populations

    Emotional Losses in Aging Populations

    This inservice provides caregivers with an overview of the many emotional losses facing people as they age, including loss of health, loss of productivity, loss of loved ones, loss of home, and mobility loss.

    This inservice provides caregivers with an overview of the many emotional losses facing people as they age, including loss of health, loss of productivity, loss of loved ones, loss of home, and mobility loss.

    Communication

    Communication

    Course Details

    Audio IncludedAudio Included

  • Two healthcare professionals, one in a white coat with a stethoscope and the other in blue scrubs, engaged in a discussion next to a hospital bed. Medical equipment and supplies are visible in the background. An icon resembling a chevron is in the bottom-right corner.

    Clinician

    Clinician

    Effective Communication for Hospice Clinicians

    Effective Communication for Hospice Clinicians

    This course covers the elements of communication and introduces tools clinicians can use to advance their communication skills.

    This course covers the elements of communication and introduces tools clinicians can use to advance their communication skills.

    Communication

    Communication

    Course Details

    Audio IncludedAudio Included

Join 300,000+ post-acute and long-term care professionals on our email list
Products
  • Recruit (formerly Pre-Intent)
  • Training
  • Retain
  • Experience Management
  • Recognition
  • Pricing
  • Integrations
  • Recruit (formerly Pre-Intent)
  • Training
  • Retain
  • Experience Management
  • Recognition
  • Pricing
  • Integrations
Resources
  • Blog
  • Resource Library
  • Course Catalog
  • Events & Webinars
  • Benchmarking Reports
  • Award Materials
  • Best of Home Care
  • Blog
  • Resource Library
  • Course Catalog
  • Events & Webinars
  • Benchmarking Reports
  • Award Materials
  • Best of Home Care
Company
  • About
  • CareersNow Hiring!
  • Partners
  • News
  • About
  • CareersNow Hiring!
  • Partners
  • News
Help
  • Contact Us
  • Customer Education
  • Connect with Support
  • Help Center
  • Contact Us
  • Customer Education
  • Connect with Support
  • Help Center

© 2024 Activated Insights, LLC | Terms of Service | Privacy Policy

© 2025 Activated Insights | Terms of Service | Privacy Policy

Page load link
We value your privacy. We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies. Ok