Course Catalog
Course Catalog
181 courses found
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In-Service PDF Available
Whether you’re new to customer service or a veteran looking for fresh strategies, this course teaches critical skills that will take your customer service game to the next level.
Whether you’re new to customer service or a veteran looking for fresh strategies, this course teaches critical skills that will take your customer service game to the next level.
Audio IncludedAudio Included
Audio IncludedAudio Included
Do you think you might be ready to take on an exciting challenge and share what you know with a new team member?
Do you think you might be ready to take on an exciting challenge and share what you know with a new team member?
Audio IncludedAudio Included
This course covers how to perform proper medication reconciliation and administration in everyday practice by applying helpful tips.
This course covers how to perform proper medication reconciliation and administration in everyday practice by applying helpful tips.
Audio IncludedAudio Included
This course outlines components of a comprehensive care plan for clients living with Alzheimer’s disease and related dementias.
This course outlines components of a comprehensive care plan for clients living with Alzheimer’s disease and related dementias.
Audio IncludedAudio Included
Learn the importance of housekeeping and tips and tricks for improving the facility's cleanliness.
Learn the importance of housekeeping and tips and tricks for improving the facility's cleanliness.
Audio IncludedAudio Included
This course discusses Alzheimer’s disease and related dementias that senior living clinicians will likely see when interacting with clients.
This course discusses Alzheimer’s disease and related dementias that senior living clinicians will likely see when interacting with clients.
Audio IncludedAudio Included
This course provides foundational education for all home health clinicians regarding the definition of a skilled service.
This course provides foundational education for all home health clinicians regarding the definition of a skilled service.
Audio IncludedAudio Included
This course teaches clinicians in any post-acute healthcare setting about the principles of fire prevention, including how to respond appropriately to actual fires. Realistic scenarios in home and facility settings will practically teach clinicians how to promote fire safety among peers and patients.
This course teaches clinicians in any post-acute healthcare setting about the principles of fire prevention, including how to respond appropriately to actual fires. Realistic scenarios in home and facility settings will practically teach clinicians how to promote fire safety among peers and patients.
Audio IncludedAudio Included
Learners will learn about their rights and responsibilities, as well as protection from retaliation when reporting sexual harassment. Also covered are the employee actions that contribute to a healthy work environment which decreases harm when sexual harassment does occur.
Learners will learn about their rights and responsibilities, as well as protection from retaliation when reporting sexual harassment. Also covered are the employee actions that contribute to a healthy work environment which decreases harm when sexual harassment does occur.
Audio IncludedAudio Included
This course covers foundational information on the topic along with clinician and administrator responsibilities in prevention, detection, and reporting of suspected abuse and neglect on a federal level.
This course covers foundational information on the topic along with clinician and administrator responsibilities in prevention, detection, and reporting of suspected abuse and neglect on a federal level.
Audio IncludedAudio Included
This 2-hour course educates caregivers on adapting their behavior and strategies for dementia care. It emphasizes a positive physical approach, respectful interactions, and the importance of visual and tactile cues for clear communication.
This 2-hour course educates caregivers on adapting their behavior and strategies for dementia care. It emphasizes a positive physical approach, respectful interactions, and the importance of visual and tactile cues for clear communication.
Audio IncludedAudio Included
