Course Catalog
Course Catalog


439 courses found
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Courses
Audio Available In-Service PDF Available
Audio Available
In-Service PDF Available
Whether you’re new to customer service or a veteran looking for fresh strategies, this course teaches critical skills that will take your customer service game to the next level.
Whether you’re new to customer service or a veteran looking for fresh strategies, this course teaches critical skills that will take your customer service game to the next level.
Audio IncludedAudio Included
This course covers the procedures associated with dialing 911.
This course covers the procedures associated with dialing 911.
Audio IncludedAudio Included
Audio IncludedAudio Included
Do you think you might be ready to take on an exciting challenge and share what you know with a new team member?
Do you think you might be ready to take on an exciting challenge and share what you know with a new team member?
Audio IncludedAudio Included
This course covers how to perform proper medication reconciliation and administration in everyday practice by applying helpful tips.
This course covers how to perform proper medication reconciliation and administration in everyday practice by applying helpful tips.
Audio IncludedAudio Included
This course outlines components of a comprehensive care plan for clients living with Alzheimer’s disease and related dementias.
This course outlines components of a comprehensive care plan for clients living with Alzheimer’s disease and related dementias.
Audio IncludedAudio Included
Learn the importance of housekeeping and tips and tricks for improving the facility's cleanliness.
Learn the importance of housekeeping and tips and tricks for improving the facility's cleanliness.
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This course provides care professionals with an overview of the most common categories of prescription medications used to treat Alzheimer's disease and its related dementias, including medications that slow down the progression of the disease, help reduce symptoms, and more.
This course provides care professionals with an overview of the most common categories of prescription medications used to treat Alzheimer's disease and its related dementias, including medications that slow down the progression of the disease, help reduce symptoms, and more.
Audio IncludedAudio Included
This course discusses Alzheimer’s disease and related dementias that senior living clinicians will likely see when interacting with clients.
This course discusses Alzheimer’s disease and related dementias that senior living clinicians will likely see when interacting with clients.
Audio IncludedAudio Included
During this course, caregivers will review different neglect types, including passive and active neglect, domestic neglect, and institutional neglect. The module includes information about pressure ulcers, contractures, dehydration, abandonment, unsafe/unsanitary conditions, wandering and tips for how aides can prevent client neglect.
During this course, caregivers will review different neglect types, including passive and active neglect, domestic neglect, and institutional neglect. The module includes information about pressure ulcers, contractures, dehydration, abandonment, unsafe/unsanitary conditions, wandering and tips for how aides can prevent client neglect.
Audio IncludedAudio Included
This course provides foundational education for all home health clinicians regarding the definition of a skilled service.
This course provides foundational education for all home health clinicians regarding the definition of a skilled service.
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This course teaches clinicians in any post-acute healthcare setting about the principles of fire prevention, including how to respond appropriately to actual fires. Realistic scenarios in home and facility settings will practically teach clinicians how to promote fire safety among peers and patients.
This course teaches clinicians in any post-acute healthcare setting about the principles of fire prevention, including how to respond appropriately to actual fires. Realistic scenarios in home and facility settings will practically teach clinicians how to promote fire safety among peers and patients.
Audio IncludedAudio Included