5 Quick Videos Crammed with Caregiver Cleverness!
This week, we are searching for caregivers’ best advice about the importance of giving good “customer service” in healthcare.
Your Top 5 COVID-19 Questions Answered
Early on, your questions centered on keeping yourselves, your employees, and your clients safe during the pandemic. Today, your concerns reflect your desire to live and thrive despite the pandemic.
Ep:19: How Home Care of the Rockies Built a Caregiver Training Program that Retains 90% of Caregivers
Sandi McCann, Founder and CEO of Home Care of the Rockies in Boulder County, Colorado talks about building The HomeCare 100 — a 100-hour caregiver training program custom to her agency. She'll unload why they built a custom program, how they pulled it all together, what's included in the 100-hours and what recruitment and retention results have derived from this exceptional training program.
6 Ways to Create a Better Training Program for New Caregivers
Training caregivers can significantly reduce caregiver turnover and helps boost agency operations overall. Here's how to successfully onboard your new employees.
7 Ways COVID-19 is Permanently Changing Home Care
Life as we knew it has changed as a result of COVID-19. Now, home care agencies across the country are finding permanent ways to adapt to the challenges.
7 Things Your Caregivers Want Your Agency to Start Doing
After surveying thousands of caregivers every month on behalf of their agencies, we’ve found a common thread. Here’s what they really want.
How to Reduce Turnover and Grow Your Agency Using Specialized Care
Home care agencies across the country are fighting to stay competitive. Here's how you can set your agency apart with specialized care.
How to Train a New Home Care Salesperson
Hiring a salesperson for your home care agency is an important first step to growth, but it doesn’t stop there. Even the best salesperson needs effective, ongoing training, a strategic plan, and accountability measures.
8 Ways to Support Caregivers Through Pandemic-Related Financial Crises
Many caregivers worked paycheck to paycheck before the pandemic. Now, the paychecks may be smaller, childcare costs (due to schools being closed) chip away at the budget. And it may not be easy to find a second job.
How to Use a Learning Ladder to Motivate, Engage, and Retain Caregivers
Our Caregiver Learning Ladder is a reliable roadmap designed to help you tailor your training program to meet the needs of your caregivers and serve your unique client population.
Online Caregiver Training: How to Choose the Right Training Provider
Choosing an online caregiver training program? Here are 11 questions you should ask to help you determine the right provider.
Why should you use training recognized by the Alzheimer’s Association?
When you give your caregivers training that is recognized by the Alzheimer's Association, you position your organization at the forefront of quality Alzheimer's and dementia care.
