14 Data Points that Should Act as a North Star for Your Home Care Agency
To help your agency build or strengthen your data-focused foundation, we’ve compiled a list of the most important data points your agency should be tracking.
How Medicare Advantage Contracts Could Propel Your Agency Forward in 2020
Depending on the size and stability of your agency, pursing preparations and beginning to form relationships with Medicare Advantage plan providers could impact your agency’s future.
4 Important Predictions for Home Care in 2020
As economists publish their increasingly gloomy outlooks for the global economy next year, one silver lining for the home care sector is that demand will stay strong even if overall retail employment demand subsides.
Is Your Home Care Agency Focusing on the Five Social Determinants of Health?
Dozens of studies have shown that people who have satisfying relationships with family, friends and their community are happier, have fewer health problems, and live longer.
Why Your Home Care Agency Needs to Track Hospital Readmission Rates in 2021
Agencies that take a data-driven approach to reducing readmissions will not only be able to improve the quality care their patients receive but will add immense value to other partners across the care continuum.
Do Our Surveys Really Get a 99% Completion Rate?
We've put in the work to be the best at what we do, and we've perfected a process that gets through to as many people as possible.
27 Eye-Opening Quotes from Home Care Clients
Here's why it's important to put good processes in place to learn what's going on in your business.
Why Home Care Agencies that Measure Satisfaction Are Making More Money Than Those That Don’t
Want to grow faster? Invest in your client experience—the best foundation for long-term growth.
33 Ways Home Care Agencies Are Using Activated Insights
Over 1,600+ agencies are currently working with Activated Insights. Here's why.
The Top Ten Complaints From Caregivers
Every month we conduct thousands of caregiver satisfaction surveys to understand what their agencies could do better. Here's what caregivers have to say.
How Your Caregivers Can Help You Reduce Caregiver Turnover
Satisfied, engaged caregivers can lift the quality and performance of every part of your business.
How Gathering Client Feedback Can Jumpstart Your Client Referrals
Learning to cook eggs and fold sheets a certain way meant $500,000 for Arbor Senior Care. What can gathering client feedback do for you?
