When the COVID-19 pandemic hit, national senior care employee turnover rates spiked to 75.3%. Many within the sector grappled with employee retention, particularly among new hires. New Hire Turnover (NHT) during the pandemic reached an alarming 38.6%. Retaining quality employees beyond the first 100 days was a constant struggle.

During the COVID-19 pandemic, turnover rates in post-acute senior care soared and the need to retain employees reached desperate levels. Prior to the pandemic, the senior care sector averaged a 52% turnover rate. When COVID hit, that rate skyrocketed to a staggering 73%. Retaining employees became a daily struggle.