Award Details

Best of Home Care Provider of Choice Award
BEST OF HOME CARE

Provider of Choice

The Provider of Choice award shows to all who see it that you consistently set and meet the highest standards of care for your clients. This annual award is based on the results of your client experience surveys.

2025 Award Requirements

  • Overall Client Satisfaction (OSAT) Score 8.75+.

  • Complete a minimum of 12 client surveys during the previous 12 months.

  • Have less than 15% of your clients on “Do Not Call” for the year.
  • Actively survey clients for at least six consecutive months.
Best of Home Care Employer of Choice Award
BEST OF HOME CARE

Employer of Choice

The Employer of Choice award recognizes that your agency values the contribution of your care professionals and views them as priceless assets. This annual award is based on the results of your care professional experience surveys.

2025 Award Requirements
  • Overall Caregiver Satisfaction (OSAT) Score 8.75+.
  • Complete a minimum of 12 employee surveys during the previous 12 months.

  • Have less than 15% of your care professionals on “Do Not Call” for the year.

  • Actively survey care professionals for at least six consecutive months.
Best of Home Care Provider of Choice Award
BEST OF HOME CARE

Leader in Experience

This Leader in Experience award provides proof that your agency has reached the highest standard of excellence in home care. This annual award is based on the results of your client and care professional experience surveys.

2025 Award Requirements

  • Client OSAT Score 8.9+ and Caregiver OSAT Score 8.9+.

  • Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
  • Earn both Provider and Employer of Choice Awards for the year.
  • Actively survey clients and care professionals for at least one calendar year.
Best of Home Care Provider of Choice Award
BEST OF HOME CARE

Leader in Training

The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.

2025 Award Requirements
  • Have 10+ learners complete at least 1 training course for the year.
  • Average 8+ Activated Insights Course completions per care professional for the year.
  • Utilize Activated Insights Training for at least 3 months.
Best of Home Care Provider of Choice Award
BEST OF HOME CARE

Top 100 Leader in Experience

The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.

2025 Award Requirements
  • Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
  • Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
  • Earn both Provider and Employer of Choice Awards for the year.

  • Actively survey clients and care professionals for at least one calendar year.

Use Your Awards to Stand Out

Feature Your Awards on Your Website

Showcase your awards on your home page, include your awards earned in the footer, or create a specific page that talks about your achievements.

Business Cards, Flyers, & Brochures

Add your awards to your business cards and other marketing materials you hand out.

Add Your Awards to Your Job Listings

Attract the best employees and care staff to your home care agency with proof of quality employment and care.

Social Media Posts & Page Banners

Announce the awards you’ve earned on your social media channels. You can also update your page banners to further distinguish your business.

Share Achievement With Referral Sources

Stand out to referral sources with third-party validation of your quality.

Share Your Best of HomeCare Listing

Utilize your listing on Best of Home Care where you can feature your awards and list other information about your business.

Award Promo Materials

We’ve partnered with Home Care Flyers to offer qualifying winners a variety of promotional materials to spread the news and stand out with your awards.

Activated Insights Certified Trusted Provider
Activated Insights Certified Trusted Provider

Customer Badges

Even if you don’t qualify for an award, agencies that use our program are given customer badges to show that they are committed to providing quality home care services.

Four women are standing in a line against a light purple background with abstract shapes. They are all smiling and are dressed in patterned tops. The women are posed closely together, creating a warm and friendly atmosphere.

“Most of our referrals are word of mouth… Probably 45-50% of them ask about our awards…When they see that we’re a Leader in Excellence for four years straight, we get questions. It’s a great start to conversations.”

Michelle Lisk
Owner, SYNERGY Home Care of Carlisle PA

Set Your Agency Apart with Best of Home Care® Awards

Complete the form to speak with an Activated Insights program experts. Based on satisfaction scores from your clients and care professionals, start earning Best of Home Care awards that help you stand out from your competitors and earn trust.

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