Letter From Aaron Marcum: The 2019 Home Care Benchmarking Study
For ten years, the Home Care Benchmarking Study has charted a course for forward-thinking and data-driven agencies to navigate the most pressing issues facing the industry.
For ten years, the Home Care Benchmarking Study has charted a course for forward-thinking and data-driven agencies to navigate the most pressing issues facing the industry.
How many of these are you making?
HomeWell and Activated Insights have teamed up to help HomeWell franchises keep a strong pulse on the well-being of their clients and caregivers.
Here's why it's important to put good processes in place to learn what's going on in your business.
Nobody likes a no-show—and unfortunately, they're far too common. Here's what you can do to tighten your operations and motivate your caregivers to show up to every shift, on-time.
We're betting you've tried less than 25% of this list.
Motivating staff to do their best can be difficult. Here's one agency owner rallies his staff to get them all rowing in the same direction.
Read one marketer's experience of how showing client satisfaction data turned a competitor into a referral partner.
It’s not enough just to advertise that your home care agency has great caregivers and then hope for the best.
Don't even think about going near a professional referral source until you've addressed these fundamentals.
Want to grow faster? Invest in your client experience—the best foundation for long-term growth.
Creating a consistent, effective sales process starts with choosing a good CRM for your home care agency.