Celebrating Excellence: 2025 Customer Experience Awards™
Thursday, January 30th, 2025 @ 2PM EST
Be part of an extraordinary celebration as we honor senior living communities that have delivered exceptional customer experiences in 2025.
Thursday, January 30th, 2025 @ 2PM EST
Be part of an extraordinary celebration as we honor senior living communities that have delivered exceptional customer experiences in 2025.
Join us as we honor the exceptional caregivers and agencies making a difference in the lives of countless families. This year, Nick Mecham and Jared Freeman, two dynamic voices in home care advocacy, will present the prestigious awards.
Wednesday, January 15th, 2025 @ 2PM EST
Are you ready to learn the industry’s most effective marketing strategies for 2025? Dive into exclusive insights from the 2024 Activated Insights Benchmarking Report, covering top trends in customer acquisition, employee engagement, and community influence tailored for the long-term and post-acute care industry.
Are you ready for the next time a surveyor walks through your door? Whether you're preparing for a federal, state, or accreditation audit, staying ahead of compliance challenges is critical for healthcare administrators. This exclusive webinar, co-hosted by Activated Insights and QAPI plus, combines unmatched expertise to equip you with actionable strategies to ensure your organization is always survey-ready.
Did you know that nearly half of care professional turnover happens within the first 90 days? Don’t let early exits disrupt your workforce.
Are you ready to elevate the quality of your service? Do you want to deliver exceptional service while enhancing patient and resident satisfaction? This webinar dives into Experience Management (XM)— a modern approach to gathering and leveraging real-time feedback that drives meaningful results.
Are you ready to learn the industry’s most effective marketing strategies for 2025? Dive into exclusive insights from the 2024 Activated Insights Benchmarking Report, covering top trends in customer acquisition, employee engagement, and community influence tailored for the long-term and post-acute care industry.
Is high turnover among new hires disrupting your senior living facility? This revolving door of recruitment and retention not only impacts your budget—costing thousands to replace each employee—but also compromises resident care, strains your existing team, and erodes your workplace culture.
Activated Insights (formerly HCP) has released its 2024 Benchmarking Report. To celebrate its milestone 15th edition, we’re rolling out a series of webinars exploring the key findings, trends, threats, and opportunities from each section.
Join us for a transformative webinar hosted by members of our Clinical Team here at Activated Insights that will explore the four pillars of wellness — Physical, Mental, Spiritual, and Social — and how they intersect to create a healthier, more balanced life for those in care.
Effective promotion has the power to raise awareness and drive sales by breaking through the clutter and demanding your audience’s attention. However, many long-term and post-acute care providers miss the mark when it comes to promoting their business and end up getting lost in the noise.
Ready to boost your home care business and stand out in your local market? In today’s competitive landscape, mastering hyperlocal strategies can set you apart from the competition and drive business growth. Join us for an exclusive webinar where experts from HomeWell Care Services and Activated Insights will reveal the secrets to building a powerful local brand that resonates with your community.