Community can transform our well-being and give us a renewed sense of hope, even in times of uncertainty. As post-acute and long-term care administrators, you stand at the frontline of bringing this vision to life, both in facility-based settings and in home-based care.

Community isn’t just a place—it’s a set of relationships, a feeling of belonging, and a source of shared purpose. This was brought home eloquently by U.S. Surgeon General, Dr. Vivek Murthy, in his final message after eight years as the U.S. Attorney General. 

In his role as U.S.  General, Dr. Murthy served as the chief medical doctor and health educator for the United States with the goal of bringing the public the best available scientific information on how to improve health and lower the risk of illness and injury. Entitled My Parting Prescription for America, Dr. Vivek Murthy’s essay stressed that community can transform our well-being and give us a renewed sense of hope, even in times of uncertainty. As post-acute and long-term care administrators, you stand at the frontline of bringing this vision to life, both in facility-based settings and in home-based care. Below are a few practical ways to weave Dr. Murthy’s “prescription for community” into the daily routines of your employees and the people they serve. 

1. Start with Small Acts of Kindness

Simple acts of kindness help staff and residents feel seen and valued, laying the foundation for deeper community bonds. 

  • Daily Touchpoints: Encourage staff to check in personally with at least one colleague and one resident each day. A simple “How are you feeling today?” can ease loneliness and foster trust.

  • Micro-Moments of Care: Prompt nurses, CNAs, and other care professionals to share a warm smile, offer a gentle pat on the shoulder, or give a heartfelt compliment. These small gestures can make a powerful difference for individuals who may feel isolated—especially those with limited mobility or cognitive challenges.

     

2. Encourage Shared Purpose

Dr. Murthy highlighted how service, purpose, and relationships form a “triad of fulfillment.” Purpose-driven activities remind everyone they have gifts to contribute, inspiring a sense of belonging and motivation. 

  • Resident-Led Projects: Invite residents to lead social activities or volunteer initiatives where they can use their strengths—be it reading stories to others, crafting decorations, or assisting newer residents. 

  • Staff Volunteer Teams: Organize groups of employees who can devote time (even 15–30 minutes weekly) to tasks that make life better for residents, home-based clients, and their families—like delivering holiday cards, creating welcome kits, or scheduling virtual “pen pal” programs with local schools.

     

3. Build Consistent Support Structures

In his message, Dr. Murthy referenced the Baltimore-based organization Thread, where adult volunteers commit to showing up for students, no matter what. How about duplicating this in your care setting? By fostering consistent, ongoing relationships, you’ll reduce turnover among staff and improve client/resident satisfaction by ensuring no one feels overlooked or forgotten. 

  • Mentorship “Buddy” System: Pair seasoned employees with newer hires or traveling staff. The buddy can offer practical tips, emotional support, and a friendly face—particularly important if someone is new to the area.

  • Adopt-a-Resident Program: Staff in ancillary departments (like maintenance, housekeeping, dietary) can “adopt” one or two residents to visit regularly. That extra personal connection increases feelings of safety and comfort.

     

4. Open Your Doors to Connection

Dr. Murthy shared the story of Sarah, who held an unexpectedly successful potluck for her neighbors. In the same spirit, long-term care facilities and home-based care teams can encourage gatherings that spark meaningful interactions. Breaking down barriers between “us” and “them” creates a broader sense of community—one that encompasses families, staff, neighbors, and beyond. 

  • Family-Staff Potlucks: Host quarterly or monthly potluck dinners where staff, residents, and families can break bread together. If you have home-based clients, consider virtual potlucks or small gatherings in local community centers.

  • Community Partnerships: Collaborate with local schools, churches, or volunteer organizations. Invite them to visit, perform music, read stories, or just spend time with residents who might otherwise have few visitors.

     

5. Foster a Culture of Storytelling

Sharing personal stories has always been a powerful way to create empathy and understanding. This echoes the experiences Dr. Murthy recounted, where individuals connected deeply by learning one another’s narratives. When people recognize common threads in each other’s lives—such as favorite hobbies, memorable milestones, or shared struggles—trust flourishes. 

  • Morning Huddles: Kick off each shift with a five-minute “story session” where a staff member, client/resident, or family member shares a brief personal anecdote. These can be organized to meet the structure of your care setting.

  • Resident Heritage Walls: Dedicate a space to display photos, stories, or artwork that celebrates each resident’s background. Encourage families to contribute as well, so staff can see the person behind the diagnosis.

     

6. Model Community Values as a Leader

Administration and leadership shape the culture. Demonstrate that community-building is a priority not just in words, but through consistent actions. When staff see leaders living out these principles, they feel empowered to do the same. Enthusiasm for community becomes contagious!

  • Walk the Floors: Spend time regularly in resident areas, engaging in genuine conversations with staff and patients. Let them know you see them as individuals, not just roles.

  • Celebrate Success and Service: Publicly acknowledge employees who go above and beyond to help fellow staff, clients/residents, or families. Even a simple thank-you note from a leader can reinforce communal values.


7. Embrace the Power of Hope

Dr. Murthy ended his prescription by urging us to choose community, reminding us that loving, generous people can change the world. For long-term and post-acute care administrators, this is a call to believe in—and invest in—the human connections around you. 

  • Focus on Possibilities: Emphasize what is achievable in your care setting. Whether it’s reuniting a resident with a long-lost friend or helping an employee grow into a leadership role, spotlight these milestones. 

  • Regular Gratitude Moments: Encourage staff and clients/residents to reflect on what they are grateful for—colleagues who help out, a sunny day in the garden, a new level of independence regained after therapy. Hope grows when we recognize the good around us.

     

As administrators in post-acute and long-term care, you have a profound opportunity to put Dr. Murthy’s parting prescription into daily practice. By doing so, you’ll likely see a ripple effect: improved staff morale, a deeper sense of satisfaction among your clients or residents, and a stronger sense of trust and belonging among family members.

In other words, you’ll create the kind of community that enriches everyone’s lives—and that can help reshape the future of care itself. And in doing so, you’ll fulfill Dr. Murthy’s wish for all of us: to recognize that choosing community is not just good medicine, but a life-changing force for healing and human connection.

Free Downloads:

  • The Purposeful Care Connections Assessment for Home Based Care empowers home-based care administrators to evaluate and enhance the three foundational pillars of thriving care. Complete your Purposeful Care Connections Assessment and take the first step toward elevating care, building connections, and ensuring a brighter future for your community. 

  • For senior living administrators, the Purposeful Care Connections Assessment for Senior Living is a must-have resource to enhance community well-being. Assess and elevate your performance across three critical pillars.

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