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Patient Centered Care

Behavioral Health Specialist,Communications

Working with Difficult & Combative People – Spanish

Caregiver

Offers an overview of the types of difficult people caregivers may have to work with on a daily basis.

Comentar al menos tres razones por las que podría ser difícil de trabajar con compañeros de trabajo y clientes.
Describir la diferencia entre ser pasivo y pasivo/agresivo, y por que cada uno puede ser difícil.
Comentar al menos tres maneras de manejar la violencia en el lugar de trabajo.
Enumerar al menos tres condiciones físicas que pueden conducir a un comportamiento combativo.
Demostrar estrategias para tratar con personas difíciles y combativas en su trabajo diario.

An elderly woman with gray hair, wearing a blue top, is looking surprised with her mouth open and her hands raised. She is seated indoors in front of windows with blinds.

   Spanish

   Audio Included

   CE Credit Hours: 1 Hour

   Length: 1 Hour

Working with Difficult & Combative People – Spanish

An elderly woman with gray hair, wearing a blue top, is looking surprised with her mouth open and her hands raised. She is seated indoors in front of windows with blinds.

   Spanish

   Audio Included

   CE Credit Hours: 1 Hour

   Length: 1 Hour

Get Unlimited Access to the Entire Activated Insights Training Course Library
Talk with one of our program experts to learn how you can provide your care staff with valuable online training at their fingertips.

Get Unlimited Access to the Entire Activated Insights Training Course Library
Talk with one of our program experts to learn how you can provide your care staff with valuable online training at their fingertips.