This inservice includes basic information about death and the grief process, the importance of listening, and tips on verbal and non-verbal communication with dying clients and their families.

Discuss why many people have trouble talking about death.
Describe your own fears and beliefs about death and dying.
Compare the five main stages of death and dying.
Discuss how asking questions can help you communicate with your dying clients.
List at least five ways you can demonstrate your listening skills.
Demonstrate your communication skills when working with dying clients and their families.