You’re unlikely to see a job description without these words: “Must have excellent communication skills.” But have you ever found yourself wondering what that means—or how to demonstrate you’re a good communicator? In this course, you’ll learn how to define communication, the types of communication we use at work, how to choose the right delivery method for your message, and how to remove barriers to having it understood.

Define communication.
Explore the types of communication used at work.
Know how to choose the right delivery method for your message.
Learn how to remove barriers to having your message understood.