WEBINAR SERIES

4/18: Why Negative Feedback is a Gift—How to Start Learning From Your Caregivers & Clients

Thursday, April 18th, 2024

Thursday, April 18th, 2024

Thursday, April 18th, 2023

1:00pm EST | 60 min

1:00pm EST | 60 min

1:00pm EST | 60 min

What’s the most overlooked gift someone could give your home care business? A negative review.

Why? Because this is where you can learn from your employees and customers. What people say about your home care organization affects profitability, credibility, ability to recruit, and ultimate success.

Join us on Thursday, April 18th at 1 p.m. ET, to learn how to master responding to negative feedback, and how to amplify your positive feedback to build a 5-star reputation.

You’ll learn:
  • How to identify and improve underlying issues that are eating at your company’s reputation
  • How to respond to negative reviews beyond your control
  • Why it’s time to take an active role in gathering and acting on employee and customer feedback
As a bonus for attending, you’ll also receive a free guide for Building a Successful Review Campaign. Don’t miss this outstanding opportunity to gain the skills to build a thriving reputation. Complete the form to register today!
Webinar Begins:
0
0
0
0
Days
0
0
Hrs
0
0
Min
0
0
Sec
Presenters:
A man with short brown hair and a light beard is smiling at the camera. He is wearing a dark gray zip-up jacket and is set against a coral-pink circular background, giving off an air reminiscent of Barbara Karnes' compassionate demeanor.
Evan Westensee

Senior Account Executive | Activated Insights

Chris Trempe
COO | SwyftOps
A woman with long, straight black hair and a light complexion, wearing a dark blazer over a white shirt. She is looking straight ahead with a neutral expression. The background is a solid turquoise color, capturing the essence of Barbara Karnes' composed demeanor.
Tasha Robertson

VP of Engagement | SwyftOps

Image of a webinar announcement titled "Why Negative Feedback is a Gift: How to Start Learning From Your Caregivers & Clients," presented by SwyftOps and featuring Barbara Karnes. The event, on April 18, includes presenters Evan Westensee, Chris Trempe, and Tasha Robertson.

Register for Webinar