High turnover isn’t a staffing problem — it’s a retention problem. 

If your agency is constantly recruiting but still short-staffed, the issue likely isn’t who you’re hiring. It’s what’s happening after they’re hired. 

This session takes a closer look at the first 100 days — the most vulnerable stretch of a new caregiver’s experience. You’ll learn what causes early exits, how to fix it, and how automation can help you scale a more supportive, consistent onboarding process. 

You’ll also see how tools like Retain are helping home-based care agencies reduce churn, flag at-risk employees early, and create a workplace caregivers want to stay in.

We’ll cover: 

• What the data says about the cost and causes of early turnover 
• The 5-step retention framework top providers are using 
• How to use structured feedback to catch quiet quitting early 
• The ROI of automating check-ins, alerts, and follow-ups