WEBINAR

Elevate Your Service Quality: An Overview of Experience Management & Introducing Arrival & Discharge Surveys

Are you ready to elevate the quality of your service? Do you want to deliver exceptional service while enhancing patient and resident satisfaction? This webinar dives into Experience Management (XM)— a modern approach to gathering and leveraging real-time feedback that drives meaningful results.  

Join Louie Frank, Chief Revenue Officer, and Jeff Ellsworth, Vice President of Product, at Activated Insights. Learn about the game-changing benefits of Arrival & Discharge Surveys and take your patient care to the next level. 

You’ll learn:  

  • Why Arrival & Discharge Surveys are crucial for meaningful feedback.  
  • How XM fosters continuous improvement and innovation.  
  • Proven strategies to enhance patient and resident satisfaction.  

Take control of your service quality journey by understanding what matters most to your patients and residents. Discover how organizations are using XM tools to enhance care delivery, make data-driven decisions, and showcase measurable improvements to stakeholders.  

Reserve Your Spot Now!  

Take advantage of this chance to stay ahead and deliver exceptional service quality. Seats are filling fast—secure yours now! 

Presenter:
headshot of Louie Frank
Louie Frank
Chief Revenue Officer | Activated Insights
A smiling person with short blond hair is wearing a light blue shirt. The background is a solid teal color.
Jeff Ellsworth
Vice President of Product | Activated Insights
Webinar flyer titled "Elevate Your Service Quality: An Overview of Experience Management & Introducing Arrival & Discharge Surveys." Includes photos of two presenters, with names Louie Frank and Jeff Ellsworth. Abstract background with wavy shapes.

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