WEBINAR
Celebrating Excellence: 2025 Customer Experience Awards™
Thursday, January 30th, 2025
Thursday, January 30th, 2025
Thursday, January 30th, 2025
2:00pm ET | 60 min
2:00 PM ET | 60 min
2:00pm ET | 60 min
Be part of an extraordinary celebration as we honor senior living and long-term care settings that have delivered exceptional customer experiences in 2025. This event is hosted by Nick Mecham and Carly Chavez of Activated Insights, two leading voices in customer experience, and post-acute and long-term care, where excellence meets recognition.
Why Attend?
- Celebrate Achievements: Discover the stories behind award-winning communities that go above and beyond for their residents.
- Network With Industry Leaders: Connect with peers, thought leaders, and changemakers shaping the future of senior living.
Who Should Attend?
Those working in:
- Assisted Living
- ICF-ID
- Independent Living
- Rehab
- Skilled Nursing Facility
Join us as we celebrate the communities and professionals dedicated to enhancing the lives of others through exceptional customer care. Let’s honor the best and set the stage for the future of care.
Presenters:

Nick Mecham
Director of Customer Success | Activated Insights
