WEBINAR

2024 Benchmarking Report Webinar Series: The State of Customer & Employee Experience in Home-Based Care

Activated Insights (formerly HCP) has released its 2024 Benchmarking Report. To celebrate its milestone 15th edition, we’re rolling out a series of webinars exploring the key findings, trends, threats, and opportunities from each section.

The sixth webinar in the series focuses on the state of Customer and Employee Experience in home-based care. This installment offers an array of benefits for attendees.

Why Attend?

Join us and discover key data on the state of customer and employee experience, as well as tips for using it to:
  • Identify the latest metrics on customer and employee experience in home care, home health, and hospice
  • Discover industry benchmarks on experience to accurately assess results
  • Uncover the biggest threats and opportunities
  • Develop successful customer and employee experience strategies based on industry data rather than intuition

Each year, home care, home health, and hospice providers use the Benchmarking Report’s rich data and key takeaways to measure, sustain, and improve performance. Don’t miss your chance to do the same!

Register today! 
Presenters:
Kire Madsen

Kire Madsen
VP of Customer Success | Activated Insights

A woman with short blonde hair smiles warmly. She is dressed in a black blazer over a white top, accessorized with a necklace. The background is blurred, suggesting an indoor professional setting with hints of windows.
Michelle Cone

SVP of Training & Brand Programs | HomeWell

A webinar title slide with the text: "The State of Customer & Employee Experience in Home-Based Care." The image also includes the Activated Insights Benchmarking Report cover featuring a spiral-bound report and a logo in the bottom left corner.

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