WEBINAR
2024 Benchmarking Report Webinar Series: The State of Customer & Employee Experience in Home-Based Care
Activated Insights (formerly HCP) has released its 2024 Benchmarking Report. To celebrate its milestone 15th edition, we’re rolling out a series of webinars exploring the key findings, trends, threats, and opportunities from each section.
The sixth webinar in the series focuses on the state of Customer and Employee Experience in home-based care. This installment offers an array of benefits for attendees.
Why Attend?
- Identify the latest metrics on customer and employee experience in home care, home health, and hospice
- Discover industry benchmarks on experience to accurately assess results
- Uncover the biggest threats and opportunities
- Develop successful customer and employee experience strategies based on industry data rather than intuition
Each year, home care, home health, and hospice providers use the Benchmarking Report’s rich data and key takeaways to measure, sustain, and improve performance. Don’t miss your chance to do the same!
Presenters:
Kire Madsen
VP of Customer Success | Activated Insights

Michelle Cone
SVP of Training & Brand Programs | HomeWell