WEBINAR SERIES

The Whisper or the Shout? Which Negative Feedback is More Damaging to Your Home-Based Care Company’s Reputation?

What’s one of a company’s most valuable yet commonly overlooked assets?

If you said its reputation, you’re absolutely right.

What people say about your home-based care organization affects profitability, credibility, ability to recruit, and ultimate success. But, it’s not just what they say, it’s how they say it. Some whisper while others shout—and both have far-reaching implications.

Join us to learn how to master the art of responding to the whispers and shouts, and why doing so can help you build a 5-star reputation.

You’ll learn:

  • How to identify and improve underlying issues that are eating at your company’s reputation
  • How to respond to negative reviews beyond your control
  • Why it’s time to take an active role in gathering and acting on employee and customer feedback

As a bonus for attending, you’ll also receive a free guide for Building a Successful Review Campaign.

Don’t miss this outstanding opportunity to gain the skills to build a thriving reputation.

Complete the form to register today!

Presenters:
A young man with short brown hair and a beard smiles at the camera. He is wearing a blue blazer over a blue and white checkered shirt. The background is plain and gray, giving a professional look to the portrait of this senior living recruiting specialist.
Evan Westensee
Senior Account Executive | Activated Insights
Webinar promotional image for "The Whisper or the Shout? Which Negative Feedback is More Damaging to Your Home-Based Care Company's Reputation?" featuring insights from Barbara Karnes. Scheduled for March 14. Presenter: Evan Westensee. Design showcases a woman whispering to a man's ear with abstract shapes in the background.

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