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How to Train Your Schedulers to Retain More Caregivers

Our schedulers are often our first line of defense—it’s important that they have the training they need to be confident and successful in their roles.

With the ongoing struggle to find and hire quality caregivers, it’s essential to double down on retention. Tune in to learn how to turn your schedulers into client/caregiver retention gurus.

Join Linda Leekley and Brandy Morgan from Activated Insights as they discuss:

  • How to build a foundation of success for schedulers

  • Which soft skills can be hired for and others to be trained on

  • The importance of over-communication, but going about it in the right way

  • How to improve client/caregiver compatibility and satisfaction through scheduling

Presenters:

A woman with short, wavy white hair and glasses is smiling. She is wearing a dark-colored top. The background is a salmon pink circle.

Linda Leekley
Clinical Content Officer, Activated Insights

LinkedIn Connect
A person with long, dark hair is smiling at the camera. They are wearing a dark top and large hoop earrings. The background is a circular purple gradient.

Brandy Morgan
Clinical Content Writer, Activated Insights

LinkedIn Connect

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