Resources
Our data and insights team has one of the largest collections of employee engagement data in the world - and you get access to it.
Infographics and research
View our collection of employee engagement - specific to senior care - in easy-to-digest infographic form

Who is your resident?
Have you surveyed your residents recently?
Do you know how many residents have an email address, still drive, or are feeling lonely?
Activated Insights surveyed almost 500 residents and family members in the last 12 months. The majority were surveyed between Oct 1, 2021 and Jan 31, 2022. Key findings show who our resident population is and how we can further serve our customers. (all self-reported responses)

Three Things to KNOW - Developing CEO Skills for the Future
In our last article on the “Five Critical CEO Skills for the Future,” we talked about the why and what of successful leadership in elder services in the years ahead. The five vital skills were: Personal Depth, Operational Savvy, Industry Awareness, Government Smarts and Megatrend Acumen. In response to the article, many folks asked us to write more about the how.
So we reviewed the latest research on leadership development and reflected on our own effective habits. What follows is a guide for cultivating the abilities increasingly needed in our industry. It takes the form of three things to know: Know Thyself, Know Others, and Know Thy World.

Not only are you celebrating your employees - Your employees are celebrating you too
During the pandemic, providers across senior care have found unique ways to celebrate their teams, from giving out awards
to caregiving heroes, to sending chicken soup when sick. These are some of the many creative ways to show appreciation to employees. Turns out it is working.

Win Consumer Confidence by Doing This
Online reviews by residents and family members are an untapped and increasingly critical asset for senior living organizations. New research by Activated Insights demonstrates that the vast majority of residents and their relatives are willing to write positive reviews. This finding comes amid growing evidence that customer ratings on sites such as Google have a powerful influence on buying decisions.

Five Critical CEO Skills for the Future
A recent Ziegler study found that 70% of aging service organizations would likely have CEOs retiring in the next five years. Recognizing the tectonic shifts in aging in the coming years, one such organization, Eskaton, embarked upon its CEO succession planning in 2021 with a study.

Good News on Resident Resilience and Customer Satisfaction
Our latest research reveals positive trends on residents’ wellbeing and customer satisfaction in the senior living industry. But whether your organization can celebrate and share the good news depends on three factors: what you measure, how you measure it, and whether you have a robust digital strategy.
White Papers & Case Studies: Learn fascinating insights and take action
Our data and insights team mine a collection of over 100 million employee Great Place to Work trust surveys to bring you the latest research and best practice learnings.

IntegraCare shares the benefits and ROI of participating in U.S. News Best Senior Living
IntegraCare is a trusted leader in senior living with 18 communities offering Independent Living, Assisted Living, Alzheimer’s care, and Dementia care in Pennsylvania, Maryland and Virginia.

How Receiving U.S. News Best Independent Living has Elevated Cedar Community Marketing & Sales
Cedar Community was named best SNF by U.S. News in recent years and noticed how it elevated their brand and organizational goals of brand awareness. Cedar Community has surveyed with Activated Insights for Great Place to Work Certification—so they knew it was a “no brainer” to survey their Independent Living residents and families to be recognized under U.S. News Best Senior Living.

How Getting Resident Feedback Made WindRiver's Operating Plans Better
WindRiver is a leading senior housing and care firm based out of Dallas, managing communities that offer affordable housing, independent living, assisted living and memory care across the southwestern states.

The Business Case for a High-Trust Culture
One of our most popular white papers, this case brings you high-impact research that you can use in your executive team briefing right away.

The Best Practice Library of the Fortune 100 Best Companies to Work For
Covering topics from employee recognition to developing career paths, this white paper showcases best practices from leading Fortune 100 companies.

Building an Engaged Senior Living Workforce
Get Argentum and Great Place to Work's return on investment overview for the senior living sector.

Finding and Growing a Talent Pipeline
Learn the best in workforce strategies from Argentum and Great Place to Work's case studies.

Learnings from the Best Workplaces for Women
See what Marriott, Delta, and Wegman's do to attract, retain, and develop its women.
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COVID Best Practices
Get the latest data on what's working

January 2021 COVID-19 - 2020 Benchmarks

August 2020 Reopening in COVID - what residents and families say they want

May 2020 COVID Best Practices: What Our Frontline Heros Need

May 2020 COVID Best Practices: What Best Companies Do In Times of Uncertainty

May 2020 CNAs during COVID - Four Ways to Engage and Retain Your Caregivers 2020

April 2020 Webinar: The Battle Against COVID-19: Resourcing for the Win

April 2020 Webinar: COVID-19 Testing

April 2020 Best Practices: Covid-19 Across Senior Care (part 2 of 3)

March 2020 Best Practices: Covid-19 Preparation (part 1 of 3)
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